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Human Resource and Administrative Coordinator At Sorasun Foundation (SRF)

ABOUT SORASUN FOUNDATION: (SRF) is a nongovernmental organization (NGO) founded in 2020, none-bias, non-political, non-profit making, charitable based organization designed to render humanitarian programs in all ramification of life, as well as support and protect the most vulnerable who are victims of violence, exploitation and liberate them to live purposeful lives despite the challenges. We treat equally without any discrimination.

Job Title: Human Resource and Administrative Coordinator 

Section: HR

Duration: 6 months 

Duty Station: Adamawa state (With travels across the area of operations)

Reports to: Executive Director  

Start Date: Immediately

1. Purpose of Assignment:  

To provide a professional and efficient HR function at local Field Office level, covering all aspects from: project implementation, maintenance of in-house HR systems and personnel files/documentation, managing the recruitment cycle, employee relations and best practice in line with SORASUN values, health and safety, legislation and audit requirements, in order to ensure delivery of SORASUN’s HR strategy.

2. Major duties and responsibilities:

Recruitment, Onboarding and Off boarding

•          To ensure the smooth running of the full recruitment cycle; placing job adverts, liaising with recruitment agencies, preparing a shortlist of candidates, arranging interviews, issuing offer letters and employee contracts and undertaking all required pre-employment checks, ensuring all new starter’s paperwork is completed.

•          Facilitate the onboarding process for new hires, ensuring a smooth integration into the organization.

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•          Draft and administer all aspects of employee documentation by submitting changes to employee terms and conditions, maternity, paternity, pensions etc., to ensure employee and employer needs are met.

•          Effectively monitor, maintain and update employee personnel data and files including hard copy files, such as training records, holidays, absences, timesheets, appraisals, employee feedback etc. to ensure compliance in with SORASUN HR policy 

•          Lead the HR function throughout the implementation of projects as required by actively participating in planning for the successful implementation of the project. 

•          Manages staff separations (departures, exit interviews)

•          Provide payroll support by collating monthly Payroll updates, liaising with the Finance department for updates, making necessary benefits/deduction calculations to ensure a smooth Payroll process so that staff are paid correctly and on time.

Performance Management

•          Administer the self-performance appraisal process, including goal setting, feedback, and performance improvement plans.

•          Provide support to supervisors on capacity building by identifying the skills gap of operational and program staff and coordinate training programs.

•          Lead in implementing performance outcomes and addressing performance issues proactively.

•          Provide payroll support by collating monthly Payroll updates, liaising with the Finance department for updates, making necessary benefits/deduction calculations to ensure a smooth Payroll process so that staff are paid correctly and on time

Policy Design and Development

•          Reviews and identifies gaps in the staff handbook, HR Policies, processes and practices on a regular basis.

•          Holds the office culture to ensure a common ground management approach.

•          Works with the HR & Admin Manager to create an annual HR strategy aligned with the SORASUN’s strategic objectives.

•          Monitors SORASUN activity to ensure teams remain compliant with HR policies and procedures.

•          Ensures compliance with the Code of Conduct Reporting and Investigation Guidelines.

HR Information System (HRIS)

•          Maintain and update the HR Information System, ensuring accurate and secure employee records.

•          Generate HR reports for management as needed.

Learning & Development

•          Establish an annual training plan in line with SORASUN strategic plan. 

•          Maintain own continuing professional development by keeping up to date with legal requirements and relevant HR developments to ensure responsive to social-economic requirements.

•          Work with individual line managers to ensure that the training and development needs of all staff are clearly identified and possible options discussed and implemented.

•          Provides administrative support to ensure staff attend trainings offered by SORASUN

•          Train employees on HR policies and procedures, update SORASUN’s Executive Director/Executive Director on new regulations or best practices in human resources.

•          Ensure staff engage in regular self-development through continuous learning, fostering personal growth, efficiency, and career advancement within SORASUN

People Management

•          Serves as employee satisfaction and grievance focal point – manages staff growth, grievances, internal conflicts, or complaints, identify potential conflicts, mediate or recommend ways to resolve in a timely manner.

•          Ensures existence of confidential mechanism for staff feedback, official complaints, and whistle blowing.

•          Provides HR advisory services to managers, supervisors and staff

•          Maintains a healthy, safe, and fun work environment to ensure a level of comfort amongst the employees and eliminates any stressful or awkward atmosphere that may hinder the performance of the staff.

•          Resolve issues between employees, advise employees on policies and ensure compliance to policies as stated in the SORASUN’s Human Resources Manual. 

•          Promote good working practices and maintain a professional working environment that delivers excellence and compliance by; maintaining confidentiality of information, compliance and Data Protection, adhering to Safety and Environmental measures at all times.

•          Manage feedback process to enable greater employee engagement and retention of existing employees; determine and improve feedback process and pass on relevant feedback to Project Coordinators/Executive Director/Executive Directors and coordinators, and identify trends across the organization, turning this into suggested actions/areas for attention.

•          Case manage employee relations activity i.e. absence, grievance, disciplinary etc., from advising the Executive Director on the best approach

•          Deliver and continuously improve the HR functions and review and implement developments and employee accessibility to policies and associated guidance

Personnel files, employment contracts and organizational charts

•          Ensures complete and up-to-date personnel files are maintained for all SORASUN staff.

•          Prepares and monitors the details of all employment contracts. Ensures all staff have valid employment contracts.

•          Manage and updates SORASUN organization charts 

•          Manages the timelines and sensitivity of notifications concerning staff end of contracts.

Compensation & Benefits Management

•          Prepare monthly payroll schedule for staff, work closely with the Admin & HR Manager in ensuring payroll processing functions for all employees (system set-up, timesheet collection, all deductions such as PAYE, Pension, NSITE, NHF, salary increases, acting allowance, bonuses, etc) to ensure appropriate taxes are accurately computed and in line compliance with the Nigerian law.

•          Ensure reconciliation and timely remittance of all payroll-related taxes. Liaise with the Tax Authority to obtain annual Tax Clearance Certificate for each employee.

•          Work with external auditors to provide support and information for annual and other project-related audits.

•          Keep abreast of the current changes in the Nigerian Employment laws and advise the Management accordingly through the HR & Admin Manager.

•          Prepares and manages staff entitlements calculation and payment request on the approach to program conclusion

•          Follow up with all staff to ensure that timesheets are completed and submitted timely 

•          Administer employee benefits programs, including health insurance and leave management

Policy Adherence

•          Actively promote Child Safe Guarding standards within Sorasun Foundation and among the children we serve

•          Actively promote PSEA (prevention of sexual exploitation and abuse) standards within Sorasun Foundation and among beneficiaries

•          Adhere to the Code of Conduct, maintain humanitarian principles and respect humanitarian law at all times.

•          Adhere to the national protocols at all times

Other assigned duties and responsibilities are effectively accomplished. 

Performs any other duties and responsibilities assigned as appropriate to the purpose of this post, and  delivers the results as required.

Code of Conduct

As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of SORASUN and donor compliance and ethics standards and adheres to those standards.

If this is a supervisory position, one must set an example of ethical behavior through one’s own conduct and oversight of the work of others; ensure that those who report to you have sufficient knowledge and resources to follow the standards outlined in the Code of Conduct & Ethics; monitor compliance of the people you supervise; enforce the Code of Conduct & Ethics and SORASUN policies, including the Safeguarding Policy and the Protection from Harassment, Bullying and Sexual Misconduct in the Workplace Policy, consistently and fairly; support employees who in good faith raise questions or concerns

Safeguarding

It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk and any form of trafficking in persons. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or

Harassment. If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report

QUALIFICATION and COMPETENCIES (indicates the level of proficiency required for the job.) 

EDUCATION & OTHER SKILL: BSc Business Management/Administration, Human Resources, Public

Administration or other relevant disciplines

WORK EXPERIENCE: 4 years of professional work experience in planning, implementation management of HR

•          Field work experience. 

•          Background/familiarity with Emergency. 

•          Excellent communications skills, both oral and written

•          Excellent self-motivation skills

•          Extremely flexible, and have the ability to cope with stressful situations and frustrations

•          Ability to relate to and motivate staff effectively

•          Creativity and the ability to work with limited resources

•          Excellent decision-making skills

•          Strong writing and presentation skills

•          Proven capabilities in leadership required

 LANGUAGE PROFICIENCY: Fluency in English and local working language of the duty station will be an asset.

Closing date:9th November 2025.

Method of Application

Interested and qualified candidates should send their Resume and Cover Letter to:

[email protected] using the Job Title as the subject of the mail.

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