Job Title: MEAL Coordinator
Job location: Turkey – Gaziantep
Reports to: Country representative
Job Cod**: TR026**
ABOUT MEDGLOBAL
MedGlobal is a global humanitarian non-profit organization providing medical and health education services to people in need, including refugees and displaced persons, in disaster and underserved regions. The organization is composed of medical and public health professionals of diverse backgrounds.
CODE OF CONDUCT
MedGlobal Code of Conduct reflects the profession’s core set of beliefs and values of care, respect, trust, and integrity. These beliefs and values are fundamental to MedGlobal employees, volunteers, interns, consultants, and contractors to guide their practice and conduct. The Code is organized into categories, as follows:
- Always act with fairness, honesty, integrity, and openness; respect the opinions of others and treat all with equality and dignity without regard to gender, race, color, creed, ancestry, place of origin, political beliefs, religion, marital status, disability, age, or sexual orientation.
- Provide a positive and valued experience for those receiving service within and outside MedGlobal.
CHILD PROTECTION POLICY
Child abuse in all forms is unacceptable to MedGlobal, which recognizes its responsibility to protect children from harm in all areas of its work. MedGlobal is committed to ensuring a child-safe environment and is applying a zero-tolerance approach towards any kind of child abuse and exploitation.
DISCRIMINATION, ABUSE AND HARASSMENT POLICY
MedGlobal provides equal employment opportunities to all employees and applicants for employment and expressly prohibits and will not tolerate any form of discrimination, abuse, harassment (sexual or otherwise), based upon race, ethnicity, religion, national origin, gender, age, marital status, citizenship status, disability, or military status. MedGlobal employees and related personnel must under no circumstances take part in any form of discrimination, harassment, or abuse (physical, sexual or verbal), intimidation or exploitation, or in any other way infringe the rights of others inside or outside the organization.
JOB SUMMARY:
The MEAL Coordinator will be responsible for leading and implementing the Monitoring, Evaluation, Accountability, and Learning (MEAL) and Information Management (IM) strategy for Syria and Turkey. This includes developing tools, planning and tracking monitoring activities, overseeing external evaluations, and ensuring adherence to MEAL standards and best practices.
The role requires reporting to country representatives and close technical coordination with the HQ MEAL department to align all MEAL and IM processes, ensuring consistency in data collection, analysis, and reporting. The MEAL Coordinator will:
- Lead the implementation of MEAL strategies and frameworks in Syria and Turkey, ensuring alignment with MedGlobal’s policies.
- Develop and maintain MEAL and IM tools through direct coordination with the MEAL department.
- Oversee MEAL-related data management, reporting, and learning processes, ensuring transparency and quality assurance.
- Work collaboratively with technical teams while ensuring that all technical MEAL and IM decisions are made in coordination with the MEAL department.
- Support proposal development and strategic planning by ensuring MEAL components align with donor requirements.
- This role is responsible for ensuring the consistent application of MedGlobal’s established MEAL & IM frameworks, methodologies, and operational procedures. The position will focus on implementing and strengthening existing Standard Operating Procedures (SOPs) and best practices to maintain alignment with MedGlobal’s global MEAL strategy. Any adjustments or refinements to methodologies must be guided by established frameworks and validated through a structured consultative process.
MAIN DUTIES AND RESPONSIBILITIES
Objective 1: Coordination of the MEAL & IM Department, Processes, and Activities
- Develop and implement an annual strategic plan for the MEAL & IM department, ensuring alignment with MedGlobal’s mission strategy.
- Maintain and update the quarterly/annual project plan, ensuring that all MEAL activities are derived from this framework.
- Coordinate all MEAL & IM activities across Syria and Turkey, ensuring necessary support, resources, and adherence to quality standards.
- Develop quantitative and qualitative data collection and analysis tools in coordination with the technical team, ensuring they meet project and organizational requirements.
- Oversee the MEAL budget, ensuring efficient resource allocation and alignment with strategic priorities.
- Contribute to proposal development, ensuring MEAL components (including Log Frames and MEAL plans) are aligned with donor requirements and MedGlobal standards.
- Lead MEAL reporting processes, ensuring high-quality, consolidated reports for decision-making and donor communication.
- Supervise key MEAL activities, including surveys, Post-Distribution Monitoring (PDM), and impact assessments.
- Any other task requested by line manager.
Objective 2: Capacity Development of MedGlobal Staff and Partners
- Strengthening the technical capacities of the MEAL team through structured training programs. Define an internal training plan with clear quarterly objectives.
- Ensure that MEAL procedures and tools are regularly updated and aligned with MedGlobal’s global standards.
- Provide direct technical oversight and guidance to MEAL staff and partners, ensuring that all capacity-building activities are coordinated with HQ.
- Offer technical assistance and training on new MEAL processes and tools, ensuring consistency across MedGlobal programs.
Objective 3: Implementation of Accountability & Learning Strategies
- Ensure the Complaints and Feedback Response Mechanism (CFRM) is effectively implemented, and that community feedback is systematically documented, analyzed, and used for program improvement.
- Safeguard accountability structures by ensuring that community participation is fully integrated into program design, implementation, and evaluation.
- Any coordination with senior leadership regarding MEAL & IM matters must be conducted in collaboration with the HQ MEAL department to ensure consistency and strategic alignment.
- Ensure that knowledge management and lessons learned exercises are properly documented and utilized for strategic planning.
- Any other task requested by line manager.
Objective 4: Implementation and Development of the Information Management (IM) System
- Ensure that project data is properly extracted from existing sources, consolidated at the mission level, and integrated with secondary humanitarian data.
- Develop strategic information products, in consultation with relevant stakeholders (Deputy Country Director, Technical Coordinators, MEAL Coordinator, etc.), ensuring they align with mission priorities.
- All MEAL and IM-related decisions, strategies, and approvals must be coordinated with the MEAL department to ensure alignment with MedGlobal’s global policies and best practices.
- Enforce strict compliance with data protection standards, ensuring that all staff are trained in safeguarding sensitive information and applying data privacy to best practices.
QUALIFICATIONS AND SKILLS
should have the following skills, education, and experience:
- Bachelor’s or master’s degree in a relevant field such as Statistics, Engineering, Data Science, Computer Science, Information Management, Social Sciences, or a related discipline.
- 3 years of experience in Monitoring, Evaluation, Accountability, and Learning (MEAL) and/or Information Management in the humanitarian or development sector.
- Strong experience in data analysis and data visualization using tools such as Power BI, Excel (advanced), and other relevant software.
- Proficiency in designing and managing data collection tools such as KoBoToolbox, ODK, or similar platforms for surveys and assessments.
- Knowledge of GIS and geospatial analysis tools such as ArcGIS or QGIS is an advantage.
- Familiarity with accountability mechanisms, including Complaints and Feedback Response Mechanisms (CFRM).
- Excellent report writing and communication skills, with the ability to synthesize complex data into actionable insights.
- Experience in training and capacity building for MEAL teams and partners.
- Fluency in English is required; knowledge of Arabic is an asset.
Note:
- Short notice period is preferred
- Due to the urgent need for this position, our organization reserves the right to review applications and conduct shortlisting before the job posting deadline.”
