Scope of Work for IT Consultant
Project Name: USAID Feed the Future Nigeria Agribusiness Investment Activity
Country: Nigeria
Project Location: Abuja
Post Type: Job
Job Type: Short-term Consultant (contract)
Period of Performance: April to August, 2023
Reporting to: Director of Finance and Operations
- About CNFA:
Cultivating New Frontiers in Agriculture (CNFA), an international development organization,
specializes in designing sustainable, market led agricultural initiatives. We build strong local and
global partnerships, incorporate innovative approaches into our programs, and foster inclusive
development to offer enhanced opportunities to under-served groups. Since 1985, CNFA has
managed more than $600 million in donor funded agriculture development programs and has worked
in 46 countries across the world in Africa, Eastern Europe, Latin America and the Caribbean, the
Middle East, and Central Asia. - About Feed the Future Nigeria Agribusiness Investment Activity:
The five-year USAID Feed the Future Nigeria Agribusiness Investment Activity (the Activity),
implemented by CNFA as part of the United States Government’s Feed the Future Initiative,
strengthens the business enabling environment to promote private sector investment in agriculture. To
achieve this goal, the Activity focuses on four interrelated components: improving the ease of doing
business in the agricultural sector; broadening access to finance by mitigating the credit risks of
agribusinesses; promoting investment opportunities for agribusinesses to expand and scale up
operations; and enhancing the performance standards of agribusiness MSMEs. In line with the U.S.
and Nigerian Government’s commitment to growing the non-oil-based economy, these efforts will
increase the quality, quantity, market access, and diversification of Nigeria’s agribusiness sector. - Assignment Summary:
To provide technical support and maintenance for Feed the Future Nigeria Agribusiness Investment
Activity’s IT systems and networks, including troubleshooting and resolving issues, updating
software, managing access and credentials, patching, and updating, procuring devices, and assisting
with data backup and recovery. - Period of Performance:
April 2023 to August 2023. The consultant will work three times a week from the Activity’s Abuja
office from 8.00am to 5.00pm. - Roles and Responsibilities:
Administer the configuration and installation of various network devices and services.
Manage and maintain network and data backups.
Participate as an active member of the information technology team, providing IT related support
from simple to complex tasks.
- Respond to Helpdesk support, troubleshooting problems and assist in simplifying technical solutions to CNFA Staff.
- Deployment of computers and mobiles devices with an updated version of operating system and supporting applications.
- Follow-up with Internet Providers on service status for all CNFA service locations (Office, COP’s House etc.)
- Installation and setup of desktop monitors and desktop phones for end users.
- Support the repair/maintenance of PC hardware components, and software.
- Identifying and resolving issues with office copiers and printers’ toners/cartridges and replacing them when necessary.
- Provide aid in upkeep of inventory records and documentation pertaining to equipment.
- Assist in maintaining inventory records and documentation for equipment.
- Escalating unresolved tasks to HO IT contact for onward resolution.
- Perform other duties/projects as assigned.
- Summary of Skills/Minimum Qualifications:
The IT Consultant should meet the following qualifications:
Bachelor’s degree or equivalent in Computer Science, Information Technology, Computer Engineering, or any relevant area.
At least 2 years of relevant hands-on work experience.
Excellent customer service skills, basic troubleshooting skills, ability to work well in a team
environment.
Basic experience with Microsoft Office suite in a technical support environment.
Basic experience with networking technologies and services.
Ability to troubleshoot and resolve diverse hardware and software problems.
Basic skill in research/application and understanding technical documentation.
Basic skills with the ability to respond effectively to inquiries or complaints.
Experience working on a USAID or donor-funded project is preferred.
Fluency in English is required.
Be ready to start immediately. - Assignment Location:
The consultant’s work location will be at Maitama, Abuja, Nigeria. - Application:
Qualified individuals that meet the above criteria are invited to submit their application on or before April 21, 2023. Applications should include the following: - Expression of interest (Cover or Application Letter) not more than one page.
- Updated Resume/CV.
Complete application should be sent via mail to [email protected] (include “STTA IT
Consultant” in the subject line of the email).
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