Grievance Redress Associate At FamKris healthcare initiative



Grievance Redress Associate At FamKris healthcare initiative


FamKris healthcare initiative, is a registered Not- for-profit organization that promotes access to qualitative healthcare for all Nigerians with head office in Trow Plaza, Jabi, Abuja, and a corporate office in Lokoja. Famkris has presence in 11 states and service delivery across the Northwest, Southeast, Southwest and North Central Nigeria. We have positioned ourselves as organizational advocates for universal health care, particularly regarding infectious diseases affecting poor rural communities in emerging countries. Famkris health care initiatives have built a vast network of health and allied professional staff, partners, and collaborators which has earned her a solid reputation among its funders and is well regarded by competitors and partners alike.

Therefore, we are currently seeking applications from qualified persons for the below position:

position: Grievance Redress Associate

Location: Kogi

Level of Effort: Full Time

Job Description

  • Under the supervision of the Grievance Redress Mechanism (GRM) Manager, the job holder will assist in overseeing the management and resolution of grievances received from community members, beneficiaries, and other stakeholders related to the project.
    • H/She will assist in ensuring that all grievances are handled in a timely, fair, and effective manner and that feedback is provided to the relevant stakeholders.
    • Perform any other duties as assigned.

Minimum Recruitment Standard

  • Bachelor’s degree in social sciences or its equivalent with at least 3 years of practical experience in national and/or international environmental and social safeguard assessments.
    • Experience working with government institutions in Nigeria, expertise in conflict resolution, including setting up grievance mechanisms and negotiating solutions, expertise in participatory approaches to conflict resolution, understanding of traditional or customary means of conflict resolution and/or grievance redress at the service provision/utilization and community levels in Nigeria.
    • Understanding of operational policies and grievance redress guidelines, legislative processes, and legal systems of Nigeria
    • Experience in high-level legal analysis through different legal analytical frameworks, policy, and socio- economic analysis, social and environment assessment, and the application of safeguards policies.
    • Experience working in Kogi State will be an added advantage.
    • Perform any other duties as assigned

Note
This vacancy will close on the 19th March 2024.

Method of Application
Interested and qualified candidates should send a detailed resume and a one-page cover letter as one (1) MS Word document explaining suitability for the position to Human Resources Unit through this email address: [email protected] to apply.

APPLICATION MUST EXPLICITLY STATE APPLICANT’S FULL NAMES, THE POSITION OF INTEREST WITH
PREFERED LOCATION (e.g. “JOHN DOE, Program Associate (Community Based Activities) Kogi”).

Candidates are advised to provide three professional referees with email addresses and phone numbers.
Famkris Health Care Initiative (FHCI) has a competitive compensation package and is an equal opportunity employer (EOE). FHCI does not charge candidates a fee for a test or interview. Only shortlisted candidates will be contacted

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