Excellence Community Education Welfare Scheme Ltd/Gte (ECEWS) is a leading indigenous non-profit organization dedicated to improving access to qualitative healthcare, Education and Economic strengthening services in Nigeria. Our staff includes expert in health, Education, Social works, youth, Civil Society and research.
- Location Delta
Job Summary
He/she is the first point of contact with the KPs or any other person entering the OSS. She must be a KP community member and must:
- Greet all the entrant into the OSS.
- Register clients according to established protocols.
- Assist Clients to complete all necessary forms and documentation.
- Ensure Clients information is accurate.
- inform Clients of medical office procedures and policy
- In liaison with the record unit maintain and manage client records
- Move Clients through appointments as scheduled.
- Answer incoming calls and deal with inquiries.
- Transfer calls as required.
- Schedule Clients appointments
- Deal with incoming and outgoing post
- Complete other clerical duties as assigned.
- Maintain stock of forms and office supplies
- Ensure reception area is well maintained, neat and clean.
- Safeguard Clients privacy and confidentiality
- Ensure timely courier of retirement to ECEWS HQ
Minimum Recruitment Standard
- Degree in Nursing/Midwifery or bachelor’s degree in science, economics or related field and an Experience in HIV/AIDS Key Population program is an added advantage.
- Excellent command of English and preferably have experience in drafting documents such as proposals, reports, project plans and memos (additional language skills are an asset)
- Demonstrable project management and organizational skills appropriate for a highly multi-tasked environment
- Ability to work in a fast-paced environment and through telephone and e-mail.
- Excellent interpersonal communication and teamwork skills
- Familiarity with standard Office software (Word, Excel, Outlook)
- Previous responsibility managing project budgets will be an asset.
- Being a Nurse is an added advantage and Must be a KP community member.
