MSI Nigeria Reproductive Choices is a result-oriented social enterprise, which uses modern
management and marketing techniques to provide reproductive health care and allied services. MSI
Nigeria’s goal is to meet the needs of underserved Nigerians and dramatically improve access and use
of a range of reproductive health services.
MSI Nigeria Reproductive Choices is part of Marie Stopes International’s Global Partnership which is in
over 37 countries worldwide and it operates in Nigeria through six service delivery channels.
POSITION: CLINICAL SERVICE PROVIDER (OUTREACH)
LOCATION: NIGER & ONDO STATE
OBJECTIVES:
The holder of this position will lead the outreach team in assigned location to provide family planning
services especially long-acting reversible contraception (LARCs) in hard to reach, poor communities
providing access and options of free high-quality family planning services to women. S/he will support
all efforts to ensure client satisfaction, robust demand creation, adolescent reach, and data reporting as
well as stakeholder engagement.
OVERALL RESPONSIBILITIES:
o Ensure high quality service delivery of LAPMs in locations in line with outreach monthly
schedule and adequate mobilization.
o Maintain clinical quality of service delivery according to MSI guidelines, counselling, infection
prevention, medical emergency preparedness and overall competency of team members to
provide high quality services and appropriate documentation.
o Monitor team performance using team level performance management tools, develop SMART
action plans and make appropriate input to operational strategies where necessary.
o Ensure MSION’s data reporting and management procedures and guidelines/protocols are
followed.
Service Delivery
o Ensure high quality service delivery of LAPMs in locations where clients have been mobilized in
line with outreach monthly schedule.
o Provide detailed, client focused counselling and appropriate consent to all clients accessing
services.
o To support and implement core MSI values within the team, such as de-medicalization, task
shifting, client focus, no blame culture, non-hierarchical management, and marketing.
o Actively support and implements MSN policies, procedures, guidelines, and manuals on clinical
quality and ensure compliance.
o To participate fully in MSION’s Institutional strengthening and Capacity Building activities where
appropriate and apply learning to team.
o Ensure that 20 productive outreaches are conducted monthly, 6-7 hours spent on site with an
average reach of at least 62 clients daily and significant adolescent reach based on KPE (key
performance expectations).
o Consistently look for measures to improve method mix and increased mobilization for
permanent methods.
Clinical Quality
o Ensure that all service providers are on level 1 competency and appropriate clinical supportive
supervision is offered to team.
o Maintain a database of trained and quality assured locums supporting various aspects of
service delivery.
o Attain/maintain model sites status after annual IQTA and EQTA with 90% and above in all
areas of assessment.
o Ensure zero stock of commodities and consumables by instituting and maintaining a robust
stock management mechanism.
o Manage all medical supplies and equipment, in line with MSI’s commodity and medical supply
storage guideline.
o Ensure the availability of all clinical governance guidelines, manuals and job aids used by
facilities in adequate quantity and track referral linkages of service utilization.
o Report all clinical incidents related to FP services while upholding the no blame culture
approach to
o Proper documentation of monthly staff meetings, MEM drills, client record audits, client
feedback analysis, and proper referral pathway for emergencies.
o Ensure that the emergency box is always available at point of service delivery, updated with all
requirements at all times evidenced by the MEM checklist.
Performance Management and Client Mobilisation
o Monthly tracking of teams’ performance against KPIs, develop SMART action plans for
identified challenges/gaps and suggest way forward in monthly reports to line manager.
o Ensure the submission of outreach workplan and that same is accurately uploaded to tracpoint
in collaboration with the community mobilisation officer (CMO)
o Ensure that 90% of outreaches are conducted in line with monthly outreach schedule and justify
reasons for changes in monthly report.
o Monthly reconciliation and analysis of service numbers, stock utilization and monthly cost of
outreach activities.
Data Reporting and Management
o Working with Driver and Administrative Assistant (DAA), ensure creation of outreach sites daily
in CLIC before the commencement of data entry.
o Ensure data reporting tools are always available and in use during outreach.
o Verify that all eligible fields in hard copy of client record forms are completed, correct and
consistent with CLIC client card.
o Ensure that daily data quality reports are checked for data quality and validation of commodities
used.
o Ensure that all shifts are finished, locked and extracts sent to the CDW.
o Lead a monthly regional data review of all service numbers reported into CLIC with regional
support team members.
o Check the data storage system to ensure that the forms are complete, chronological, and
stored in a fire and tamper proof cabinet.
o Validate all client records with daily summary sheets and CLIC records for correctness and
consistency.
o Ensure overall DQA score of 100%.
REQUIRED QUALIFICATIONS:
A Medical Doctor, Registered Nurse, or Midwife
- Evidence of good standing with relevant professional bodies in Nigeria
- Familiarity with the different cultural, social, and religious identities in Nigeria, international
health, development issues and the international donor community - Excellent communications, presentation, negotiation skills, Strong interpersonal, oral, and
written communication skills - Technical Expertise in long-acting reversible contraception (LARCs) specifically IUD and
Implants insertion and removal - Experience leading and mentoring people.
- Experience in the usage of computers and office software packages
- Familiarity /Experience with geography of state(s) of outreach.
Note: There are no relocation allowances available for this position.
Interested persons may send a comprehensive resume with a brief cover letter as ONE MS Word
document or PDF to [email protected], no later than December 17, 2023. If
you wish to be considered for the post, please specify the position in the subject line and the
location. Note that if the underline instructions are not followed application will not be considered.
MSI Nigeria Reproductive Choices provides equal opportunity in employment and prohibits
discrimination in employment on the basis of race, sex, colour, religion, sexual orientation, age, marital
status, or disability.
