Background
Justice, Development and Peace Commission (JDPC) is a non-governmental organization which has been engaged in developmental works in Borno, Yobe and Adamawa States for the past 50 years. JDPC also focuses on Agriculture, WaSH, Nutrition, MHPSS and other emergency programming, reaching out to all persons on the basis of need, regardless of creed, ethnicity or nationality.
JDPC is inviting suitably qualified candidates for the above-mentioned position to work in Maiduguri, Jere LGA
Positions: Cash and Asset Transfer (CAT) Officer
Duration: 12 Months with possible extension
Location: Maiduguri,
Travel Required: Yes
Post Description:
S/he will coordinate and deliver various Red Rose, and other ICT4D related services in accordance with established agency ICT4D policies, procedures, and service standards to support high-quality mass distribution. S/he will provide responsive, professional service and technical support to DRIVE staff to ensure efficient operation and use of DRIVE information sharing, communication, and collaboration technologies.
Key Responsibilities:
- Deploy, configure, and maintain Red Rose devices and monitor databases, including networks, servers, and telecommunications.
- Provide field-level technical support to vendors and staff on the CAT platform and CAT devices.
- Troubleshoot and address any issues to ensure optimal performance of the networks, servers and devices.
- Configure and maintain applications and CAT devices as per the CAT Strategy.
- Responsible to provide and withdraw CAT access to staff to ensure CAT access is limited to current team.
- Communication with CAT platform service provider.
- Provide timely and quality service delivery, technical support, and advice to user requests to ensure proper user access to agency business data and information.
- In collaboration with relevant staff, maintain inventory of ICT4D equipment, hardware, and software and ensure adequate supply and functionality, both in the office and in the field.
- Provide input to budget for ICT4D related expenses.
- Coordinate relationships with suppliers to facilitate delivery of ICT4D-related services that meet CRS business requirements and needs.
- Support capacity building initiatives, remotely or on-site, to staff, partners and end-users to ensure efficient and consistent adoption and use of ICT4D applications.
- Prepare statistical reports on ICT4D-related data and metrics. As needed, implement measures to ensure required standards are met.
- Planning, development, implementation and management of CAT Strategy Component Trainings and ICT4D.
- Directly provide user training and training support.
- Create materials and presentations for training and reports.
- Create and maintain inventory on training document versions, software, applications and reports.
- Maintaining documentation of processes, procedures and troubleshooting guides.
- Assess user capacity and suggest training courses on areas in need of improvement.
Education and Experience
- Bachelor’s degree in IT-related field (Computer Science, Computer Networking, Programming, and Information Systems) highly preferred.
- work experience in a directly related field combined with appropriate training/certificates will be considered in lieu of degree
- Minimum of 2 years of relevant field-based experience support emergency projects.
- Desired certifications include Microsoft Certified Solutions Associate or equivalent, Cisco Certified Network Associate or equivalent, Microsoft SharePoint Foundations or equivalent and ITIL Foundation.
- Minimum of two years of work experience in a position with similar responsibilities.
Able to maintain confidential information.
- Proactive, resourceful, solutions-oriented and results-oriented.
- Demonstrated experience building ICT4D capacity with professional staff • Knowledge of ICT4D trends, applications, and technologies.
- Knowledge of MS Project and Office applications.
- Expert-user level knowledge of agency-supported ICT4D solutions.
- Solid knowledge of backup and disaster recovery systems.
- Strong client-service focus; able to work with diverse groups of people in a team-oriented environment.
- Skilled in obtaining information necessary to accomplish duties.
- Able to prioritize work, multi-task and meet deadlines.
- Problem analysis and problem resolution at a functional level.
- Able to quickly research, learn, and implement new technologies.
Key knowledge
- Cultivâtes Constructive Relationship.
- Promote Learning.
- Able to communicate technical ideas and concerns in a non-technical environment.
- Able to adapt and learn. Willingness and ability to travel to field locations and sometimes on short notice.
- Integrity
- Continuous Improvement & Innovation
- Build Relationships
- Developed Talent
- Strategic Mindset
- Accountability & Stewardship
Key Working Relationships:
Internal: Project Coordinator, Sector leads, Finance team, Project Officers, Management. External: Red Rose Team, Project Manager CRS and CRS Team leads, etc.
How to Apply:
Interested candidates should click the link below to apply not later than 11:59pm on Wednesday the 20th of November 2024. JDPC reserves the right to close this advertisement early if we receive a high volume of suitable applications.
Note:
- Females are encouraged to apply
- Attach your CV and Cover letter in one document
JDPC has zero tolerance to Sexual Exploitation and Abuse Only shortlisted candidates will be contacted afterwards.
