The OPEC Fund for International Development is a multilateral development finance institution established in 1976. Our 12 Member Countries are: Algeria, Ecuador, Gabon, Indonesia, the Islamic Republic of Iran, Iraq, Kuwait, Libya, Nigeria, Saudi Arabia, the United Arab Emirates, and the Bolivarian Republic of Venezuela.
We are recruiting to fill the position below:
Job Title: Systems Infrastructure Analyst
Location: Austria
Department/Unit: Corporate Services Department / Information Technology Unit
Required Languages: English and German
Contract Type: Fixed Term Contract
Job Category: Para Professional
Job Profile
- The Systems Infrastructure Analyst provides technical expertise in installation, maintenance and monitoring of specific IT systems to ensure their optimal and effective utilization.
- The incumbent must have thorough knowledge of different computer software and hardware platforms. S/he is the primary point of contact for IT support within the organization.
Duties and Responsibilities
User support:
- Performs regular IT tasks in all areas such as systems administration, monitoring, patching, scripting and database administration.
- Provides service desk support for incoming queries and issues related to computer systems, software and other hardware.
- Maintains and secures appliances, desktops and servers implementations.
- Guarantees the availability of printer systems.
- Resolves hardware incidents and initiates warranty repairs.
- Responsible for user account management, including on-boarding and off-boarding of users, access rights and group membership administration and user mailbox administration.
Infrastructure maintenance:
- Supports the Senior Infrastructure Officer in the implementation of IT infrastructure projects.
- Monitors systems, infrastructure, network, and ensures improvements of performance, availability and usability.
- Implements security measures and ensures data integrity.
- Implements cyber security solutions governed by the CISO.
- Monitors and reports on SLAs defined with external partners and consultants.
- Deals with all departments/units on the subject of IT services.
Knowledge Management and Innovations:
- Maintains and updates knowledge base articles.
- Recommends alternative technologies or improvements to enhance information systems to support organizational goals.
- Develops training materials and user documentation.
- Keeps abreast of latest technology trends and developments.
- Reviews technical architectures and proposes improvements to satisfy forecasted requirements.
- Carries out other related tasks assigned by the Head of Infrastructure and IT Director.
Qualifications and Experience
- Bachelor’s Degree in Computer Science or a related field.
- A minimum of 5 years relevant professional experience.
- Additional IT certifications and other relevant certifications are an addedd advantage.
- Very good knowledge in Microsoft On-premise Operating Systems is desirable.
- Very good knowledge of Microsoft Desktop and Microsoft Office products is desirable.
- Experience with Cisco equipment and solutions is desirable.
- Experience in security solutions is desirable.
- Knowledge of maintaining a VMware environment is desirable.
- Experience in Cloud technologies is desirable.
- PowerShell Scripting is desirable.
- Familiarity with SAP, OPEN Text is highly desirable.
- Proficiency in Microsoft Office suite, including Word, Excel and PowerPoint.
- Fluent in English and German. Good working knowledge of Arabic, French or Spanish is an added advantage.
Competencies:
- Subject Matter Knowledge – The in-depth understanding and expertise in specific fields relevant to the OPEC Fund’s operations and the individual’s role.
- Collaboration and Teamwork – The ability to effectively work with colleagues, stakeholders and partners to achieve shared goals.
- Communication – The ability to relay ideas, information and messages effectively and succinctly to a variety of audiences.
- Customer Centricity – The ability to focus on comprehending and addressing customer needs; consistently deliver exceptional service and foster strong, lasting customer relationships.
- Effective Planning and Follow Up – The ability to set clear goals and priorities; skillfully organize tasks for efficiency; consistently follow through on commitments and plans.
- Problem Solving Ability – The ability to identify issues adeptly, delve into root causes, and devise pragmatic solutions; demonstrate ingenuity and resourcefulness in overcoming challenges.
- Sense of Responsibility – The ability to demonstrate ownership and accountability in tasks and outcomes; uphold reliability and commitment to fulfilling responsibilities.
Application Closing Date
25th March, 2024.
Method of Application
Interested and qualified candidates should:
