Since 1979, we have helped people grappling with the toughest hardships survive – and then thrive. That’s the heart of our approach: We help communities turn crisis into opportunity. Throughout our history, Mercy Corps has demonstrated innovation, timeliness and the ability to adapt quickly to changing realities.
- Job Type: Full Time
- Qualification: BA/BSc/HND , MBA/MSc/MA
- Experience: 5 years
- Location: Abuja
- Job Field: NGO/Non-Profit , Project Management
The Position
- Mercy Corps is seeking a Strategic Communications and Knowledge Manager (SCKM) who will support the implementation of an anticipated five-year USAID/Feed the Future-funded Resilience Activity in Sokoto and Zamfara states of Nigeria. The SCKM will be responsible for developing and overseeing a communications and knowledge management strategy for the Resilience Activity.
Essential Responsibilities
- Provide leadership in the development of a communications and knowledge management strategy and operational plan, and oversee the implementation of the communications and knowledge management plan.
- Establish and strengthen program systems and team and partner capacity to achieve knowledge management and communication objectives
- Effectively identify and use program evidence to represent program learning in strategic communications, and collaborate with MEL staff to identify and address evidence needs
- Strengthen collaboration and cross-learning within the Activity team, local partners, private sector, government counterparts, and other programs/organizations to contribute to the knowledge sharing and community of practice.
- Lead the development of and author program reports and updates including overseeing quarterly donor reports.
- Proactively identify stories and communications to share Activity results with various audiences,
- Manage, and share relevant Activity reports and publications
- Lead or actively contribute to the organization of external events and fora focused on enhancing program visibility, cross-partner collaboration, and peer learning
- Play a central role in program learning and facilitating a culture of collaboration, learning, and adaptation through documenting and sharing activity learning
- Manage internal document storage, adhering to Mercy Corps’ policies and data security standards
- Collect and disseminate learnings from the Resilience Activity internally and externally.
- Represent the Activity in internal and external fora, and identify events and platforms for sharing Activity communications.
- Train, mentor, and build the capacity of others on the Activity team in communications and knowledge management practices
Supervisory Responsibility
TBD
Accountability
Reports Directly To: COP
Works Directly WithThe Activity Team
Minimum Qualification & Transferable Skills
- BA/S degree in in communication, public relations, development studies, or relevant field, master’s degree preferred.
- 5+ years of progressive work experience in communications and knowledge management for donor-funded development programs.
- Exceptional writing, editing, and public speaking skills in English are required.
- Ability to summarize and simplify complex information and communicate it to targeted groups.
- Familiarity with graphic design, photo editing, and video editing.
- Experience in agriculture or economic development donor-funded programming preferred.
- Demonstrated experience in training and capacity building across diverse teams and partners.
- Excellent stakeholder and relationship management skills.
- Previous experience in Nigeria or similar contexts is essential.
- Familiarity with USAID is required.
