We are a nonprofit organization that develops business solutions to poverty by linking people to information, capital and markets. Our work is rooted in the idea that hardworking people can generate income, jobs and wealth for their families and communities. With more than four decades of proven results, we believe in the power of private enterprise to transform lives.
- Job Type: Full Time
- Qualification: BA/BSc/HND , MBA/MSc/MA
- Experience: 8 – 12 years
- Location: Lagos
- Job Field: Finance / Accounting / Audit
- The Operations Director role is a dynamic and agile position that will play a key role in enabling the implementation of project activities in an efficient and compliant manner and ensuring the effective use of resources for maximum impact.
- The Operations Director ensures that TechnoServe Benin adheres to legal standards, donor contract terms and in-house policies. S/he is also responsible for improving planning and implementation capabilities in all areas, particularly in forecasting and program work plans. S/he is responsible for enforcing regulations and providing guidance, best practices, and training on operational effectiveness and compliance matters.
- Reporting to the Country Director, the Operations Director oversees the Procurement and Logistic teams and suggests improvement in all our administrative, operational and financial processes.
Duties & Responsibilities:
- Compliance management
- Examine the effectiveness of internal controls and compliance, identify gaps in procedures and control systems, and provide recommendations to the SMT for strengthening them.
- Guide the admin and project team in terms of compliance optimisation.
- Prepare detailed reports of each compliance review and other task assignments, with prioritised findings and recommendations.
- Document internal control weaknesses, compliance deviations, and their impact, and make recommendations to address them.
- Provide compliance, code of conduct and ethics training on a regular basis
- Go through the audit requirements and Benin audit reports to suggest improvements.
- Participates in ethical or conflict of interest investigations upon request.
- Operations, Admin, Finance and Logistics improvement support
- Act as focal point person for all operational Activities (IT, Procurement, Logistics, in coordination with Finance and HR)
- Develop forecasting and financial analyses tool to inform planning and operational decision-making for programs.
- Train and coach members of the program team in the use of the different operational tracking tools
- Provide pro-active advice to program teams to ensure optimal operational systems while maintaining adherence to TechnoServe’s relevant policies (e.g., vehicle policy, travel policy, procurement policy, etc.)
- Support in-country program teams to develop and update quarterly operational plans for procurement, team logistics, and vehicle management (including vehicle fueling and maintenance)
- Assess and suggest improvement for the above operation activities
- Identify gaps in knowledge and skills and provide training
- Initiate quarterly internal customer satisfaction surveys for the shared services
Qualifications:
- Bachelor’s degree (with 12 years of relevant experience), or Master’s degree (with 8 years of relevant experience) in accounting, business administration, economics, or other relevant area
- Operation management experience in similar organisation required
- Familiarity dealing with ethic and compliance in the non-profit sector
- Extensive knowledge of USG donors’ procedures. Familiarity with other donors would be a plus.
- Experience in international development, including working with foundations, corporations, and other multi- and bilateral donors
- Experience developing reports for a senior audience
- Fluency in both English and French
- Knowledge, Skills and Abilities
- Proven ability to serve as a trusted advisor, providing business leaders with professional, accurate, and timely support; able to diagnose complex matters and develop relevant and balanced solutions
- Innovative self-starter with strong organisational skills
- Good leadership and team management skills.
- Great cultural and emotional intelligence
- Ability to work under pressure
- Ability to handle sensitive and confidential topics with care and respect
- Courtesy, dynamism and responsiveness
- Active listening with the ability to act and communicate with diplomacy
- High sense of integrity and objectivity
Method of Application
Please submit all of your application materials in English.Interested and qualified? Go to TechnoServe on recruiting.ultipro.com to apply
