Job Vacancy: IT/Communication Assistant
Organization: Chabash Development and Health Initiative (CDHI)
Location: Maiduguri, Borno state
Reports to: IT and Communications Officer/Head of Operations
Supervises: None
Employment Type: Full-time / Fixed-Term Contract
About CDHI
The Chabash Development and Health Initiative (CDHI) is a women-led national NGO registered with the Corporate Affairs Commission (CAC/IT/NO 85190) and operational across Northeast and Northwest Nigeria. CDHI’s mission is to empower individuals and communities to live healthy, productive lives through integrated interventions in health, nutrition, protection, WASH, and livelihoods. CDHI partners with international organizations and government agencies to deliver sustainable and community-driven solutions that strengthen local systems and promote equity.
Job Summary:
The IT/Communication Assistant will support CDHI’s information technology systems, digital communication, and visibility efforts. The role involves maintaining IT infrastructure, providing technical support to staff, managing digital and social media platforms, and assisting in the documentation and communication of project achievements. This position requires a proactive individual with a balance of technical IT skills and creative communication abilities.
Key Responsibilities
1. Information Technology (IT) Support
- Provide first-level technical support to staff on computer systems, printers, and other IT equipment.
- Ensure proper installation and configuration of hardware, software, and network systems.
- Maintain office LAN/Wi-Fi network and troubleshoot connectivity issues.
- Perform regular data backups, antivirus updates, and system maintenance.
- Support the secure management of user accounts, passwords, and IT assets.
- Maintain an updated inventory of IT equipment and provide technical input during procurement.
2. Communications and Visibility
- Support the development and implementation of CDHI’s communication and visibility plan.
- Draft and design communication materials such as newsletters, flyers, brochures, and social media content.
- Capture and edit high-quality photos and videos from project activities and events.
- Maintain and regularly update CDHI’s social media platforms and website content.
- Assist in writing success stories, case studies, and beneficiary testimonials for donor reporting.
- Ensure all visibility materials adhere to CDHI’s and donors’ branding guidelines.
3. Data and Digital Systems
- Support program teams in the use of digital data collection tools (e.g., Kobo, ODK, CommCare).
- Provide basic troubleshooting and training to staff on using digital reporting systems.
- Manage electronic filing systems and ensure secure storage of digital project data.
- Assist with database updates, information management, and online collaboration platforms.
4. Coordination and Capacity Building
- Work closely with field teams to document and share project achievements and lessons learned.
- Support capacity building of staff on IT literacy, cyber hygiene, and social media usage.
- Liaise with IT vendors, consultants, and service providers for maintenance and upgrades.
- Support the logistics team during workshops, trainings, and online meetings with IT setup.
Qualifications and Experience
- Bachelor’s degree in Information Technology, Computer Science, Mass Communication, Media Studies, or related field.
- Minimum of 2–3 years’ experience providing IT and/or communication support in an NGO or corporate environment.
- Proficiency in computer systems, networking, and troubleshooting (hardware and software).
- Experience managing social media platforms (Facebook, X/Twitter, Instagram, LinkedIn) and websites.
- Basic knowledge of graphic design and multimedia tools (e.g., Canva, Photoshop, or Adobe Premiere).
- Familiarity with data collection tools (e.g., Kobo Toolbox, ODK, Google Forms) and cloud storage systems (Google Drive, OneDrive).
- Excellent written and verbal communication skills in English (knowledge of Hausa, Kanuri, or Fulfulde is an advantage).
- Strong organizational, interpersonal, and teamwork skills.
- Willingness to travel occasionally to field locations.
Core Competencies
- Technical proficiency in IT systems and troubleshooting
- Creativity and attention to detail
- Clear written and visual communication skills
- Problem-solving and adaptability
- Professionalism, confidentiality, and accountability
- Commitment to gender equity and organizational values
Click here to Apply: https://forms.gle/dhFChhboRMCFKSzM6
Women are strongly encouraged to Apply
Application Closing Date: 7th November 2025 – rolling basis
