Integrated Client Navigator – Community Service Centre at Center for Clinical Care and Clinical Research (CCCRN) – 20 Positions

The Center for Clinical Care and Clinical Research is an indigenous, non-profit organization that promotes best practices in health care delivery, medical training and research using locally adapted models of health systems strengthening. Established in 2010, CCCRN implements projects through a team of experienced health and allied professionals that include clinicians, laboratorians, community workers and health information specialists and in partnership with multiple national and international organizations. Touching lives in a unique way, CCCRN has established its footprints in 14 states of Nigeria, where it has and continues to implement quality health initiatives that impact public health, and to contribute to the global knowledge of effective health solutions within resource constrained settings. Our guiding philosophy is to provide best possible care solutions for each client, magnifying same approach to reach many more in reaching public health goals.

We are  recruiting to fill the position below:

 Job Title: Integrated Client Navigator – Community Service Centre

Locations: Minna, Bida, and Suleja clusters – Niger
Slot: 20 Openings

Role purpose

  • Continue individualized case management and navigation for clients enrolled and managed at community service centres, with approximately 400 assigned clients per Navigator.

Key Responsibilities

  • Maintain a reconciled centre-based client list and individualized follow-up arrangements, preserving trusted relationships established through previous case management.
  • Support treatment continuity, appointment attendance, viral load access, result follow-up and return to care in collaboration with the centre clinical team.
  • Link clients to eligible HIV prevention and treatment, TB, maternal and child health and other approved services according to individual needs.
  • Use client-preferred, consent-based communication and agreed safe contact locations; undertake household visits only where appropriate and expressly agreed.
  • Coordinate approved community index-testing and outreach with authorized Testing Assistants; protect the identity of clients and contacts.
  • Identify stigma, discrimination and other barriers; link clients to designated clinical, psychosocial or safeguarding support.
  • Track referrals between the centre and other facilities to completion; document outcomes without duplicate caseload assignment.

Requitements

  • SSCE or equivalent with at least three years of relevant case-management, peer-navigation or community service centre experience;
  • OR a relevant health or social-service diploma or higher qualification with at least one year of relevant experience.
  • Former case managers serving community service centre clients are encouraged to apply.
  • Demonstrated confidential, non-discriminatory engagement and understanding of this client cohort are required.
  • Relevant local-language and catchment knowledge are desirable.
  • Personal health status or sensitive identity disclosure is not required.

General Requirements:

  • Ability to work collaboratively with facility and community teams in the assigned location.
  • Commitment to continuity and quality of integrated health services.
  • Willingness to comply with approved project, government and facility procedures, including confidentiality and relevant safety requirements.

Application Closing Date
7th November 2026.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Application Information:

  • Interested candidates should submit their application and CV through the recruitment channel specified by the recruiting organization, indicate their preferred location.
  • The application deadline, submission address, contract details and any additional selection requirements should be inserted by the recruiting team before publication.

Note

  • CCCRN operates a cluster-based structure in which the health facilities it works with in Niger State are grouped into three geographic clusters: Minna, Bida and Suleja. Each cluster brings together facilities located in and around its hub town, so that they can be coordinated, supported and monitored together. Two ad hoc Integrated Health Optimizers will serve each cluster, reporting to and working with the regular project Integrated Health Optimizer/Associate where designated, or the named cluster technical supervisor.
  • They will support high-volume facilities and PHCs through scheduled portfolios. Facility/service centre leadership provides day-to-day direction; project cluster personnel provide line supervision and verify deliverables.
  • Assignments reflect workload, government capacity, approved scope and demonstrated competencies. Integrated delivery includes coordinated client flows, eligible service linkage, referral completion, approved records and mentorship of named government counterparts.
  • Clinical support nursing proposal for leadership review: Preserve the three existing ESM Nurse functions as Integrated Clinical Support Nurse assignments where verified facility gaps justify deployment. Confirm qualifications, current licensing, competencies and funding.
  • Nurses will provide authorized clinical triage, nursing care, treatment-continuity assessment, maternal/child linkage and escalation under the facility clinical lead, with protected clinical time and coordination with cluster Optimizers. Review as government capacity improves.
  • These posts are outside the 227 advertised vacancies; retaining all three as additional posts brings the establishment to 230. Count combined assignments only once.
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