HR Officer at the Norwegian Refugee Council (NRC)

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, emergency food security, and water, sanitation and hygiene sectors.

We are recruiting to fill the position below:

Job Title: HR Officer

Job Identification: 2264
Location: Maiduguri, Borno
Job Category: Human Resources
Job Schedule: Full time

Job Description
Role and Responsibilities:

  • The purpose of the HR Officer position is day to day implementation of the support functions responsibilities. Use actions words such as ensure, implement or assist for the position relevant responsibilities.

Generic Responsibilities (maximum 10):
These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work and Development plan:

  • Ensure adherence with NRC policies, tools, handbooks and guidelines
  • Implement delegated support function portfolio according to the plan of action
  • Prepare and develop status reports as required by management
  • Ensure proper filing of documents
  • Promote and share ideas for improvement of the support function

Specific Responsibilities
These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly:

  • Responsible for implementation of HR policies and procedures
  • Responsible for managing the NRC people Solution 
  • Ensure that all recruitments at the Area Level are followed up from start till finish
  • Support staff with the tools & procedures for performance management
  • responsible for ensuring compliance with Timesheet, Payslips 
  • Take the lead in vacancy announcements and longlisting of requested positions according to the approved organogram
  • Recruiting staff – this includes developing job descriptions and person specifications, preparing job adverts, checking application forms, shortlisting, interviewing and selecting candidates.
  • Drafting and management of all Incentive staff contract for the area office
  • Providing recruitment support to HR field staff as the need arise
  • Support with the Induction and on-boarding of NRC staff
  • Implementing policies on issues like working conditions, performance management, equal opportunities, disciplinary procedures and absence management.
  • Implementing with line managers HR planning strategies that consider immediate and long-term staff requirements
  • Prepare periodic HR reports.
  • Provide advice on the incorporation of local labour laws with NRC’s HR policies and procedures.
  • Coordinate with relevant partners, suppliers, authorities, lawyers, Pension Office, Medical insurance company, etc
  • Maintain and keep records of all NRC staff timesheet for the Area Office
  • Payslip preparation for NRC staff
  • Leave administration for area north office
  • Any other duty that will be assigned to the position

Critical Interfaces:

  • By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:
  • AM, Programme Unit, Support Unit at area level
  • HR Manager and Coordinator at country level

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

Professional Competencies:

  • These are skills, knowledge and experience that are important for effective performance.

Generic Professional Competencies:

  • Three (3) years’ experience from working as a HR or Admin, from an Officer level and in a humanitarian/recovery context
  • Previous experience from working in complex and volatile contexts. Work experience in the Northeast is a plus.
  • Documented results related to the position’s responsibilities
  • Knowledge about own leadership skills/profile
  • Fluency in English, both written and verbal

Context / Specific Skills, Knowledge and Experience

  • University degree in relevant field
  • Knowledge of the context in (North East)
  • Knowledge of the local language (Kanuri & Hausa) – will be an added advantage
  • Good communication & interpersonal skills is required
  • Good knowledge of the Nigerian Labor Law

Behavioral Competencies (maximum 6):

  • These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:
    • Handling insecure environment
    • Planning and delivering results
    • Empowering and building trust
    • Communicating with impact and respect

Performance Management:

  • The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:
    • The Job Description
    • The Work and Development Plan
    • The Mid-term / End-of-trial Period Performance Review Template
    • The End-term Performance Review Template
    • The NRC Competency Framework

Application Closing Date
7th July, 2021; by 2:09 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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