Novel Alliance for Development Aid (NADA) is a national NGO registered with Nigerian Cooperate Affair Commission as a humanitarian and development organization.
Experience2 – 5 years
Location Borno , Yobe
Role Purpose:
- The Case worker will support the protection activities and ensure functionality of the case management.
- The Case worker will be providing a range of case management and other support services within the child protection sub-sector to enhance the children’s and caregivers’ mental health through the case management program in Novel Alliance for Development Aid (NADA) response locations.
- In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.
- The case worker will be expected to mentor and or build the capacity of PSS facilitators/community volunteers on identification of cases in the field.
- Responsible for the prompt submission of reports to the Child Protection Officer.
- Ensure regular follow-ups of all registered cases for proper response.
- The Case worker will ensure case management is conducted with quality to improve the vulnerable Status of children and their families affected by the conflict in Northwest Nigeria.
- Identify gaps in service provision to vulnerable children, women, and girls, proactively refer and advocate for those gaps in coordination with the child protection Officer and NADA team.
- Ensure the confidentiality of the information collected during the case management services and input the information on the CPIMS+
KEY AREAS OF ACCOUNTABILITY:
Support to Case Management programming activities with Child Protection (CP)
- Ensure case management programming is provided to children affected by the conflict in a dignified, respectful, equitable, and inclusive manner that supports their resilience.
- Assisting children in acute distress and alleviating their stress, for instance, ensuring PFA where necessary.
- Support in conducting proper case management.
- Be able to identify case management cases that need support for referral to partners and other actors in the location of implementation.
- Map out MHPSS and Child Protection service providers and agree on referral pathways for children with case management concerns and severe mental health disorders.
Provision of services:
- Strong interpersonal and communication skills, with the ability to build rapport and trust with children and families.
- Develop positive and meaningful relationships with caregivers and children through regular one-on-one and group counselling sessions, depending on their needs.
- Excellent organizational and time-management skills, with the ability to manage multiple cases and priorities effectively.
- Ability to handle complex and sensitive situations with empathy and professionalism.
- Proficiency in case management software and Microsoft Office Suite.
- Keeping confidential records of all the children in the child protection program.
Proposed Outputs:
- Be available on call/ teams if any urgent matters arise that a staff member would like to share about his/her wellbeing, which requires urgent attention.
- Weekly and monthly progressive report to the GBV Officer to highlight needs and gaps.
- Development of peer/reflective practices with teams.
- Proper documentation of all cases managed.
- The case worker is expected to be based at the implementation location.
BEHAVIORS (Values in practice)
- Accountability
- Ambition
- Collaboration
- Creativity
- Integrity
QUALIFICATIONS:
- Diploma or its equivalent in Social Work, Child Development, Gender, Human Rights, or a related field.
- Proven experience minimum of 3 years working with children and families in a case management or social work role.
- Experience in Case management and Psychological First Aid (PFA) for children.
- Experience working in hard-to-reach locations.
- Ability to multitask.
- Excellent attention to detail, organizational skills, and discretion with confidential information.
- Excellent report writing skills.
- Fluent in English, Hausa; ability to communicate locally is an added advantage.
- Ability to work independently, Flexible, and proactively.
- Experience in working in case management and its components.
DESIRABLE:
- Experience working in humanitarian emergencies and or crisis-affected settings.
- Female candidates are strongly encouraged to apply.
Method of Application
Interested and qualified? Go to Novel Alliance for Development Aid _NADA on to apply
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