Front Desk Officer – Gombe at Society for Family Health (SFH)



Front Desk Officer – Gombe at Society for Family Health (SFH)


Society for Family Health is one of Nigeria’s largest non-governmental organisations. Founded in 1985 by three eminent Nigerians: Professor Olikoye Ransome-Kuti, Justice Ifeyinwa Nzeako, Pharmacist Dahiru Wali and Phil Harvey. Society for Family Health Nigeria has a mission to empower Nigerians, particularly the poor and vulnerable to lead healthier lives. Working with the private and public sectors, SFH adopts social marketing and behaviour change communication to improve access to essential health information, services, and products to motivate the adoption of healthy behaviours.

  • Experience 1 year
  • Location Gombe

Job Profile:

The front desk officer is responsible for being the first contact for clients and stakeholders at the OSS, and assisting with other administrative functions.

Key Responsibilities:

The successful candidate will:

  • Coordinate the movement of clients from one service delivery to another within the OSS.
  • Managing Front Office Operations: Maintaining a neat and organized front desk area.
  • Managing visitor sign-in processes and security procedures.
  • Providing Information to clients and other visitors to the OSS about the services.
  • Assisting with general inquiries and providing directions.
  • Record keeping of visitor logs, client appointments, updating and maintaining contact databases.
  • Administrative Support: assisting with various administrative tasks such as photocopying, faxing, and filing. Supporting other departments with clerical tasks as required.
  • Other administrative duties as assigned by supervisor.

Qualifications/Experience:

  • ND/NCE
  • 1 year of relevant work experience.

Skills and Competencies Required:

Technical:

  • Computer literacy
  • Ability to multi-task
  • Ability to work with minimal supervision
  • Effective verbal and written communication
  • Administrative
  • Strong Interpersonal skills

Behavioural:

  • Courteous and respectful
  • Professional
  • Patient
  • Accepts feedback and takes correction
  • Neat

This advert will close on or before Monday, January 12, 2024

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