JOB DESCRIPTION
JOB TITLE: Child Protection (CP) Caseworker
LOCATION: Magumeri (Borno State)
REPORTING TO: Protection Officer
LINE MANAGES: None
JOB PURPOSE
Provide appropriate and timely case management by assessing the needs of individuals with protection concerns, developing and implementing tailored case plans based on needs, and ensuring appropriate follow-up while creating a climate of trust and care.
RESPONSIBILITIES
- Conduct intake interviews with individuals identified during outreach work or referred by other agencies, and open a case if vulnerability criteria are met.
- Perform service mapping assessments.
- Carry out comprehensive assessments for each client after receiving their consent, considering emotional, behavioural, and social factors affecting their psychosocial well-being as well as protection and risk factors.
- Conduct home visits to assess clients’ living conditions when necessary.
- Develop a tailored case plan with the client based on needs identified during the assessment.
- Refer clients to appropriate services and, when necessary, accompany them to different service providers.
- Provide continuous basic emotional support and counselling through regular follow-up meetings, establishing a relationship built on trust and respecting confidentiality protocols.
- Document cases on the internal case management platform and ensure that any progress on the action plan and any significant change in the client’s psychosocial well-being and overall situation is timely and duly recorded.
- Ensure proper and safe filing and archiving of case management files to maintain data confidentiality.
- Discharge cases when objectives in the case plan are met and no further needs are identified.
- Plan and implement awareness-raising activities.
- Carry out all tasks respecting key protection principles, including but not limited to do no harm, non-discrimination, confidentiality, accountability, and need-to-know principles.
- Participate in internal case management meetings and bring to immediate attention any case of special/emergency needs to the Case Worker Team Leader.
- Ensure good relationships and coordination with the main service providers in the area of intervention to improve the identification of persons with specific needs for prompt referral, follow-up, and information sharing.
- Identify and report gaps in the availability and quality of services provision for clients in the target areas.
- Support the protection officer with the compilation of all child protection activities reports.
- Perform any other duties required by the Protection Officer, Protection Manager, and Protection Coordinator.
POSITION REQUIREMENTS
- University degree in a related field (e.g., Social Work, Psychology) is an asset.
- 1 year of relevant work experience.
- Essential computer literacy (Word, Excel, and Internet).
- Local language proficiency.
- Respect and non-discriminatory attitude, empathy.
- Interpersonal and communication skills.
- Reporting skills.
- Capacity to work under pressure.
- Commitment to INTERSOS principles.
- Fluency in English, Kanuri, and Hausa.
HOW TO APPLY
Interested candidates should complete the form and attach their CV with a Cover Letter following this format: “Surname_Position you applied for.”
CLICK HERE TO APPLY
Application Deadline: Apply no later than Thursday, 18th July 2024 at 1:00 PM.
Note: Only applicants whose competencies meet the requirements of the position will be contacted. INTERSOS is committed to achieving workforce diversity in terms of gender, nationality, and culture. Individuals from minority groups, indigenous groups, and persons with disabilities are equally encouraged to apply. INTERSOS does not ask for any form of payment at any stage of recruitment. Applications are processed according to the order of arrival. INTERSOS reserves the right to close the offer before the term initially expressed in the advert if an applicant is accepted.
INTERSOS PSEA Policy: The successful candidate will be expected to comply with and promote INTERSOS’ Policy on Protection from Sexual Exploitation and Abuse (PSEA).
For more information about INTERSOS, visit INTERSOS Nigeria.
