Gender Equality, Peace and Development Centre (GEPaDC) is a non governmental, non-partisan, non-religious and not-for-profit organization whose goal is the “promotion of gender equality, Peace and sustainable development in Nigeria”.
Experience2 – 6 years
Location Borno.
Job Responsibilities
- Conduct intake interviews with individuals identified during PSS, Campaigns work or referred by other agencies, and open a case if vulnerability criteria are met.
- Perform service mapping assessments.
- Support on and keep up-to-date service map to which children and families can be referred in the facility and catchment area
- Provide continuous basic emotional support and counselling through regular follow-up meetings, establishing a relationship built on trust and respecting confidentiality protocols.
- Carry out comprehensive assessments for each client after receiving their consent, considering emotional, behavioural, and social factors affecting their psychosocial well-being as well as protection and risk factors.
- Conduct home visits to assess clients’ living conditions when necessary.
- Develop a tailored case plan with the client based on needs identified during the assessment.
- Refer clients to appropriate services and, when necessary, accompany them to different service providers.
- Document cases on the internal case management platform and ensure that any progress on the action plan and any significant change in the client’s psychosocial well-being and overall situation is timely and duly recorded.
- Ensure proper and safe filing and archiving of case management files to maintain data confidentiality.
- Discharge cases when objectives in the case plan are met and no further needs are identified.
- Plan and implement awareness-raising activities.
- Carry out all tasks respecting key protection principles, including but not limited to do no harm, non-discrimination, confidentiality, accountability, and need-to-know principles.
- Participate in internal case management meetings and bring to immediate attention any case of special/emergency needs to the supervisor.
- identify, assess, document, refer (to relevant services) and follow up at-risk children and families
- Manage cases in an acceptable timeframe according to the case Management SOPs.
- Undertake home visits to families of children receiving case management services
- Respect confidentiality and follow ethical guidelines/ standards
- Support the preparation of all procurement and administrative documents required for case management implementation.
- Prepare and share with line manager monitoring reports/updates
- Participate in Case conferences for the management of complex cases
- Maintain highest standards of professional conduct and ensure actions do not put children at risks
- Ensure good relationships and coordination with the main service providers in the area of intervention to improve the identification of persons with specific needs for prompt referral, follow-up, and information sharing.
- Identify and report gaps in the availability and quality of services provision for clients in the target areas.
Requirements
- A University Degree in a related field (e.g., Social Work, Psychology) is an asset.
- 2-6 years of relevant work experience.
- Essential computer literacy (Word, Excel, and Internet).
- Local language proficiency.
- Respect and non-discriminatory attitude, empathy.
- Interpersonal and communication skills.
- Reporting skills.
- Capacity to work under pressure.
- Fluency in English, and Hausa.
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