Since the insurgency began in 2009, many lives were lost and properties worth billions of Naira destroyed. There has been a lot of migration of people from one location to another location which is considered relatively peaceful, as a result many are displaced and homeless and many international organizations are bringing relief services in the areas of Education, Water Sanitation and Hygiene (WASH), Food Security and Livelihood (FSL), Protection, Health and other sectors as listed out in the Humanitarian Response Plan. Some of the local Government Areas (LGA) are relatively peaceful and there is a high population density with men and women who are suffering from poverty, and children who are vulnerable to illiteracy.
Case Management Officers-
- Job Type Full Time
- Qualification Must have attained at least a University Degree in Social Sciences / Biological Sciences from a recognized Institution
- Experience 2 years
- Location MMC, Jere, Konduga and Biu, Borno
- Job Field Education / Teaching , NGO/Non-Profit
- Duration 11 months (with possibility of extension)
Job Overview / Summary:
- Under the management of the Program manager the Case Management Officer will coordinates with other staff/sectors to ensure survivors needs are met in a timely manner using survivor cantered approach and provide supportive supervision to Case Workers to ensure properly and timely case documentation, services provision and follow up are provided for identified GBV survivors, with the use of GBVIMS incident recorder and be able to make analysis of trends for an informed programming, strengthen response and prevention activities and decision making
- Will ensuring that hard copies of all cases documented are kept in a safe and secured cabinet with lock and key
- As well coordinate with other GBV partners in Borno to solidify GBV sub sector working group activities in the State.
Major Responsibilities
- Provide regular supervision to case workers and make sure that staff correctly document cases in GBVIMS+ and ensure that they follow the steps involved in case management, document the action plan and work with survivor to implement plan as well as Follow-up with them to ensure developed plans are implemented accordingly.
- Participate actively in GBV sub sector working group
- Lead in case Management review meetings/conferences.
- Ensure case management steps are followed, referrals and documentation are happening in an appropriately and timely manner.
- Maintain files on all GBV documented cases and follow-ups in all operational areas.
- Regularly update documentation and maintain database for all documented cases, plan of action and follow-ups visits using the GBVIMS.
- Conduct regular meetings with caseworkers for debriefing and provide support as may be needed.
- Actively develop and maintain effective working relationships with case management actors in the field, including government actors, UN agencies, NGOs, and other relevant actors.
- Provide weekly/monthly reports of response activities to the Program Manager.
- Update the service mapping as well as ensure that referral pathway at the state level is solidified
- Identify and provide capacity building training for cases management team.
Key Working Relationships:
- Position Reports to: Child Protection Officer
- Indirect/Technical Reporting: Program Manager
- Position directly Supervises: Case Workers
- Key Internal Contacts: Other LABI sector’s staff,
- Key External Contacts: Community members, school teachers and other NGOs staff.
Work Experience:
- Counselling, Teaching or community level engagement experience, including experience working with women and girls preferred
- Must have worked in the same or similar capacity for at least 2 years
Demonstrated Technical Skills:
- Ability to maintain confidentiality and respect for clients at all times is essential.
- Excellent listening and observation skills, including ability to create trust, support, respect and interact with survivors of all ages, background and diversity
- Demonstrated commitment to women’s empowerment and protection through current/ previous volunteer work in women’s group, girls’ clubs or other relevant experience is an added advantage
- Ability to facilitate trainings and sessions, including group support activities with women and girls.
- Ability to keep records and write simple and basic reports of activities would be an added advantage.
- Demonstrated Managerial/Leadership Competencies:
- Ability to work as a member of a team essential
- Positive and professional attitude, able to organize, maintain composure and prioritize work under pressure, work overtime when necessary and be able to coordinate multiple tasks and maintain attention to detail.
Languages:
- Ability to communicate in English, Hausa, Kanuri and Babur
Computer / Other Tech Requirements:
- Full professional competency in Microsoft Office Suite, especially Word, Excel and PowerPoint, is an advantage.
Method of Application
Interested qualified candidates should send their curriculum vitae and detailed cover letter as one documents stating the Position and location to: [email protected], hard copies to security at No. 4, behind Al-Musaffa Water, Lagos Street, Maiduguri, Borno State on or before CoB Wednesday 17th February, 2021 or apply on our website.
LABI provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability or genetics.
Note: qualified female candidates are encouraged to apply.
