Background:
Center for Advocacy, Transparency, and Accountability Initiative (CATAI), founded in 2018, is a registered NGO with a head office in Maiduguri, Borno State, with offices across Yobe and Adamawa states. We have been visible in Borno, Adamawa, and Yobe states implementing projects in education, protection (child/GBV), WaSH, nutrition, empowerment/livelihood, governance, and peacebuilding.
Our approach is aligned with our mission to enhance service delivery and empower citizens through our humanitarian, development, and peacebuilding nexus (HDP). CATAI is dedicated to enhancing service delivery through citizen empowerment. Its mission is to promote a just society across all regions in Nigeria through advocacy, research, impact, and innovation, focusing on institutional reforms, capacity building, and citizen empowerment. By creating platforms for dialogue, enabling informed debates, and building citizen capacity, CATAI strengthens local communities, allowing individuals to act as catalysts for addressing societal issues. The organization is committed to advocating for and promoting quality education, particularly for girls in marginalized communities, and utilizing technological means to enhance children’s productivity through knowledge acquisition.
CATAI provides marginalized and vulnerable communities with resources to amplify their voices independently and with integrity. It also promotes social, economic, and environmental progress to enhance democratic governance, citizen participation, and civic engagement.
Project Background
The recent devastating floods in Maiduguri have triggered a severe humanitarian crisis, affecting more than 239,000 individuals. The comprehensive Rapid Needs Assessment Report underscores the critical demand for urgent provision of sanitation and hygiene services, access to clean drinking water, temporary shelter solutions, and essential medical support. CATAI, supported by the Rapid Response Fund (RRF) and the Nigeria Humanitarian Fund (NHF) in collaboration with the NRC, is actively engaged in a timely project in MMC to address the flood aftermath. The project, encompassing a 3-month duration funded by RRF focusing on WASH and MPCA and a 6-month initiative supported by NHF in consortium with NRC targeting WASH, lays the groundwork for immediate action. In light of these initiatives.
Center for Advocacy Transparency and Accountability Initiative (CATAI) is recruiting suitably qualified candidates to fill the following positions:
Disclaimer; Due to the urgency of this position, applications will be reviewed on a rolling basis and might be closed before the deadline.
Accountability Officer: (2)
Location: MMC/Jere
Job Type: Contract
Reporting to: MEAL Coordinator
Responsibilities:
- Establish and maintain the Community and Feedback Mechanism in the communities of implementation.
- Implement the different mechanisms for CFR as determined by the CATAI’s AAP SoP and ensure they are available in all field locations.
- Suggest evidence-based improvement on the tools to the MEAL Coordinator.
- Train field staff on the core pillars of AAP, namely Information Sharing, Community Participation and Feedback, and Complaint Management
- Ensure that beneficiaries can safely and easily access the Community and Feedback Mechanism
- Assist the MEAL Coordinator in creating monthly accountability work plans based on the work plans of other units.
- Ensure respect for confidentiality as well as age, gender, and diversity in all steps of the community and feedback mechanism process.
- Maintain documentation of records; and ensure classified community data is secured, and periodically updated in order to produce reports on a weekly and monthly basis to the MEAL Coordinator.
- Participate in the distribution of program information to communities, beneficiaries, and other stakeholders through a regular feedback mechanism
- Support the preparation of bi-weekly reports that show the various categories of complaints and the status of the complaints;
- Lead the handling of the CATAI toll-free line.
- Support training sessions of relevant staff members to support and ensure quality implementation of accountability mechanisms and information provision plans.
Qualification:
- A bachelor’s degree in management, social research, Science, engineering, development studies, or a similar discipline;
Minimum of 2 years of previous experience with implementing the Community Feedback Mechanisms or with monitoring and evaluation of humanitarian programs.
Experience working in emergency response with NGOs, preferably in a humanitarian context.
- Excellent facilitation skills and a strong understanding of how to collect feedback safely and accurately from all members of a community regardless of their age, gender, or other diversity factors.
- Knowledge of MEAL and AAP Approaches and SHERE Standard
- Solid computer skills and competency in MS Word and Excel as a minimum.
- Excellent communication, presentation, problem-solving, and interpersonal skills.
- Proficiency in the local languages of Kanuri, and Hausa languages, Shuwa is an added advantage.
CATAI is an equal opportunity employer and welcomes applications from all people, regardless of race, color, ethnicity, age, gender, disability, confession, or origin
How to Apply
Interested and qualified candidates should:
Use the link below to apply. https://bit.ly/CATAI–Job–Application
Values:
- Exemplifying integrity and Accountability and team work.
- Demonstrating commitment to CATAI.
- Embracing Cultural diversity.
- Embracing change and a strong commitment to result.
Policy Statements:
- Center for Advocacy Transparency and Accountability Initiative (CATAI) operates in an equal opportunity environment has policies that actively encourage gender equality, diversity, and social inclusion, Child Safeguarding, Adolescents and Youth Initiatives, PSEA, GBV, VAC, and Fraud. Only shortlisted candidates will be contacted.
- Our employees enjoy a work culture that promotes diversity and inclusion
- CATAI provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics.
For more details about us visit www.cataing.org or follow our social media handles for more opportunities that align with your career at https://linktr.ee/CataiCenter
