About: Action Against Hunger
Created in 1979, Action Against Hunger is an international non-governmental organization that fights hunger in the world. Its charter of humanitarian principles – independence, neutrality, non-discrimination, free and direct access to victims, professionalism, transparency – has been the basis of its identity for more than 40 years. Its mission is to save lives by eliminating hunger through the prevention, detection and treatment of undernutrition, in particular during and after emergencies related to conflicts and natural disasters. Action Against Hunger coordinates its programs around 5 areas of activity: Nutrition and Health – Mental Health, Psychosocial Support and Protection – Food Safety and Ways of Existence – Water, Health, Sanitation and Hygiene – Advocacy. In 2022,Action Against Hunger has helped more than 28 million people in 46 countries around the world. www.actioncontrelafaim.org
Mission :
Under the supervision of the Director Delegate for Transformation of Operations, you will have the responsibility to accompany the transition of the project from Build mode to Run mode, to ensure the functional support of the users of the GTA tool (Management of Timesheets – Management of Time and Absences), reflecting on the evolution and optimization of this tool and producing tools and supports for users, including training.
Specifically, you will have the missions of :
– Ensure the proper understanding and use of the tools and processes of the Operations Directorate, in particular through the development and facilitation of training and briefings. In other words, you can even accompany potential trainers in the Country Offices
– Ensure the functional support of the· users of the tools and processes initiated by the Delegated Management. With kindness and patience, you will have to answer questions from field and headquarters users, process requests, problems, provide functional answers, etc, make the link with the technical team for technical bugs and follow the requests until resolution
– Ensure the evolution and optimization of new tools by identifying and communicating user needs so that new features are deployed, and,
– Manage the deployment of new perimeters according to future needs for example on the impact of this tool during the merger or de-merger of certain Country Offices or the design of projects transformation led by other directions
Profile :
You master the subjects IT and the implementation of the techniques of driving and accompanying change.
You have a knowledge of the humanitarian environment and in particular the Operations, HR and Finance professions. You are used to using financial and HR software packages. If you master Homer and SAGA, it’s even better !
You have skills to create modules, tutorials or webinars as well as to build and animate trainings and briefings.
You are able to analyze, conceptualize and model needs to evolve processes and tools, and find solutions to support users.
You have the ability to listen and adapt, in order to establish a relationship of trust with your interlocutors. You are also able to identify a situation at risk, analyze it and alert. Autonomous and organized·, you know how to take initiatives in your work and manage priorities in order to meet deadlines.
Finally, you have an excellent level of English and French, both in writing and orally.
Employment conditions
status : Integrated Framework – CSD – Full-time
location: Montreuil (Seine-Saint-Denis)
– Remuneration : From 40euros to 47euros according to experience
benefits: 21 days of RTT
health coverage, pension : Support at 80% by ACF
salary maintenance devices (illness, maternity, paternity)
– Transport Allowances : Support at 50% of the package between the home and the workplace
– Tickets-restaurant (Lunch Card Up): Support at 60% by the association for a value of 8 euros
CSE Social Works (gift vouchers, reimbursement of cultural activities, …)
teleworking: Teleworking open to all from the metropolitan territory
– No mandatory face-to-face on this position, outside collective face-to-face times.
collective attendance time imposed: for meetings and collective events (up to 3 days per month) and 2 days of mandatory attendance when you join the team
– Telework allowances
– Training : Unlimited and free access to the e-learning platform certifying Crossknowledge ©
ACF is committed to people with disabilities and actively fights against all forms of discrimination.
