Team Lead at Smiling Hearts Initiatives International (SHI) – 2 Openings

Team Lead at Smiling Hearts Initiatives International (SHI) – 2 Openings

Smiling Hearts Initiatives International (SHI) is a non-governmental, nonprofit organization founded in Nigeria and has been operational since 2016 as Zumunchi Hearts Initiative International before its official registration with the CAC on the 10th October 2018 as Smiling Hearts Initiative International (SHI Int.). SHI Int. is committed to immediate humanitarian relief and support to those in urgent need and also protects dignity of persons affected by natural deserter, violence crime or any other emergency. Independent, private and nonprofit, Nigerian base NGO SHI Int’l (operating under the Nigerian law) respects a strict political and religious impartiality, and operates following principles of non-discrimination, transparency, according to its core values: Compassion, Equality, Diversity, Integrity, Team Work and Responsiveness

SHI Int’l teams are devoted to supporting vulnerable communities throughout the world and accompanying them in building a better future by providing a response adapted to specific needs. We provide aid to populations affected by crisis using an approach that is local and global, multidisciplinary and adapted to each context. By ensuring the link between Emergency, Rehabilitation and Development. SHI Int’l teams guaranty that interventions made in a situation of crisis are useful and sustainable, because only long term support – by remaining in the area post emergency and involving communities – can end the poverty cycle and accompany populations on the road to better society and enhancing good development strongly focusing in the sectors of Education, Protection,WASH, CCCM, Livelihood, Health, Shelter, Psycho-social support, NFI, Food security/GFD, Community Development in the area of operations.

We are recruiting to fill the position below:

Job Title: Team Lead

Locations: Maiduguri – Borno and Adamawa (With frequent travel to field offices / deep field offices across Areas of operations)
Employment Type: Contract

Core Functions / Responsibilities
Programme Implementation:

  • Support and supervise the implementation of all operational activities within the area of responsibility of the Team Lead.
  • Work in close coordination with the Program Manager (PM) in the respective Location and related staff to ensure proper implementation of assigned activities and integrate new activities processes related to Livelihoods, Nutrition and CCCM, Shelter/NFI, Protection, WASH,.
  • Lead efforts in the selection of communities, assessments, and development and finalization of SHI Implementation Plans in close coordination with the team members, Thematic Leads.
  • Based on agreed processes and using common tools, manage and support the team with the identification and prioritization of beneficiaries for all operational activities.
  • Assist in the review and endorsement of the cases submitted to the Program Coordinator for final approval.

Information Management:

  • Regularly communicate issues to the Program Manager (PM) to be addressed immediately and conduct validation visits for random samples of different activities and ensure tracking of payments.
  • Work in close coordination with Information Management Assistants in the respective areas to ensure accurate and timely entry of data in the MIS system on a bi-weekly basis.
  • Provide a comprehensive narrative on operational activities and challenges using the reporting tool on a bi-weekly basis and send to the PM for clarification and validation.
  • Act as a Public Information (PI) focal point in each area to assist in content development for public information and visibility purposes.
  • Fulfil all assigned responsibilities for Monitoring and Evaluation, using M&E tools for data collection purposes to ensure that implementation is being carried out effectively according guidelines.

Management and Coordination:

  • Fulfill the functions of direct manager for the members of the field team and monitor the progress of team’s work by relaying timely updates to the program manager (PM) based on work plans.
  • Coordinate with all location focal point to ensure that payments and deliveries are occurring on time.
  • Assist the Program Manager in the follow up of the members of the team within the Area of Responsibility to identify bottlenecks, seek technical advice, and provide orientation according to SHI standard operating procedures SOP’s.
  • Maintain healthy and trusted work environment between team members and support career development of the team members through continual coaching combined with transparent unbiased evaluation with aim to develop individuals.
  • Participate in internal coordination meetings within the area of responsibility, including those meetings organized by the Head of Sub Office, Thematic Leads and/or Program Manager.
  • In coordination with the National Coordinator and Program Manager, attend and participate in meetings with external partners (U.N., INGO, NNGO) and support the National Coordinator in the promotion of partnerships and synergies with other external actors within the area of responsibility.
  • In coordination with unit Heads and relevant management, ensure good coordination with relevant local authorities and governments in relation to the implementation of all activities.
  • Perform such other duties as may be assigned by supervisor.

Qualifications & Preferred Skills

  • University degree in Social Sciences from an accredited academic University or institute.

Experience and Skills:

  • Minimum of 5 years of relevant experience in social projects / recovery programming/ humanitarian programmes / community stabilization.
  • Excellent communication skills are required.
  • Excellent knowledge about excel and operational planning is required.
  • Experience with international organization is an advantage.


  • Fluency in English.
  • Any other language is an asset.

Behavioral Competencies:

  • Work prioritization and ability to multitask.
  • Shares knowledge and experience.
  • Positive, constructive attitude.
  • Ability to work and act under pressure with discretion in politically sensitive environment with a minimum of comfort.
  • Responds positively to critical feedback and differing points of view.
  • Ready to work independently, under tight deadlines.
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability
  • Highest standards of integrity, discretion and loyalty.
  • Creates a respectful office environment free of harassment, retaliation, and promotes the prevention of sexual exploitation and abuse (PSEA).

Application Closing Date
30th March, 2023.

How to Apply
Interested and qualified candidates should:


Note: SHI is an equal opportunity organization with high regards to Gender, as such qualified female candidate are highly encouraged to apply.

Sponsored Ads

Get Instant Job Notification on Telegram

Click Here Now

Vacancy by Location