Support Services Assistant (Monguno) at Danish Refugee Council (DRC)

The Danish Refugee Council (DRC) is a humanitarian, non-governmental, non-profit organisation founded in 1956 that works in more than 30 countries throughout the world. DRC fulfils its mandate by providing direct assistance to conflict-affected populations – refugees, internally displaced people (IDPs) and host communities in the conflict areas of the world; and by advocating on behalf of conflict-affected populations internationally, and in Denmark, on the basis of humanitarian principles and the Human Rights Declaration. We understand “durable solutions” as any means by which the situation of refugees can be permanently and satisfactorily resolved, enabling them to live normal lives. Durable solutions can be voluntary repatriation, local integration or resettlement. In Denmark, DRC assists refugees in all aspects of integration as well as asylum procedures. Internationally, DRC actively participates in supporting the protection of refugees, and promoting durable solutions for conflict-affected populations. The DRC’s supreme authority is the Council, which consists of up to three representatives of each member organisation, six representatives of the voluntary groups and refugee counselling organisations cooperating with the Danish Refugee Council, and of the Executive Committee. DRC is an umbrella organisation and is currently consisting of 30 organisation members and voluntary groups, committed to the refugee cause. Membership of the DRC is open to non-party-political, voluntary, nationwide humanitarian and international organisations that work on a democratic basis, and whose aims conform to those of the DRC.

  • Experience 2 years
  • Location Borno

Overall purpose of the role:

The Support Services Assistant role holds a cross departmental mandate supporting teams with logistical support, administrative support and other cross cutting tasks in support of DRC’s teams and activities in Mungono.

Responsibilities and tasks:

Logistics/Procurement/Fleet Management

  • Support with logistics and procurement tasks (finding suppliers, local procurement, arrangement of deliveries, dispatch of goods, documentation linked with procurement).
  • Receive goods delivered to the location, including checking the amount, compliance with the contract, and invoice.
  • Handover of received goods to requestors and preparation of GRN, ensuring the requestor signed GRN and confirmed the receipt of goods.
  • Prepare PRs and RFPs for administrative tasks, such as rents, household goods, stationary, other office consumables, etc.
  • Be a focal point and support with fleet and warehouse management.
  • Support coordination of the use of vehicles and drivers in the most efficient manner.
  • Collect and check vehicle log sheets and monthly reports.
  • Support with the organization of warehouse  following DRC rules
  • Support with managing and maintaining procurement tracker, fleet management report and stock checklist under supervision of Support Services Manager.
  • Ensure that fixed assets and program equipment are managed according to DRC policies.
  • Create/maintain up-to-date inventory of all DRC assets and general program equipment.
  • Minimum once per half a year, run a physical check of assets.  
  • Track received assets for particular locations in the FA list and issue assets to users.

Experience and technical competencies: (include years of experience)

  • Experience working in international Non-Governmental (INGO)
  • At least 2 years’ relevant experience in logistics, fleet management, admin and/or HR.
  • Ability to work closely and effectively in a team to achieve work priorities and objectives.
  • Ability to work with ERP-Dynamics will be an appreciated advantage.
  • Enthusiasm as a team player, who is flexible, always ready to take on new challenges and drives for results in a dynamic environment
  • Ability to plan, organize, prioritize, and deliver under pressure.
  • Ability to provide technical guidance and advise especially to non-finance colleague.
  • A Good Knowledge of Microsoft Office (Excel, Word, Etc.) is considerable.

Education: (include certificates, licenses etc.)

  • University degree in relevant area or equivalent professional qualification

Languages: (indicate fluency level)

  • Intermediate English (speaking/reading/writing) is required.
  • The knowledge of local Language is also an asset.

Method of Application

Interested and qualified? Go to Danish Refugee Council (DRC) on drc.ngo to apply

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