The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.
We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.
We are recruiting to fill the position below:
Job Title: Specialist Consultant – English Connects SSA Social Media Moderator
Location: Lagos
Employment Type: Full-time
Slot: 2 Openings
Role Purpose
- British Council’s English Connects programme in Sub-Saharan Africa (SSA) is looking for two social media co-ordinators. Required are candidates with experience in English Language Teaching and contributing to online communities of practice for teachers, to work within a team to support the Teaching English and Teaching English Africa social media presence across all the social media channels relevant for SSA in line with our objectives and theory of change.
Key Consultancy Outcome and Outputs
The social media co-ordinators will require 8 hours a week commitment throughout the year to the carry out the following:
- Moderate and respond to comments on the SSA Social media ads to promote Teaching English Africa on the TeachingEnglish Facebook page ensuring that the audience is engaged in meaningful conversations that support and guide.
- Escalate any potential risks to the TeachingEnglish Facebook page in a timely fashion, ensuring that inappropriate content or content that constitutes a reputational risk is immediately removed, banning members and reporting to appropriate stakeholders.
- If time permits after moderating posts, create community-based posts around the social media ad content.
- Moderate and manage the SSA Telegram community of practice for teachers in SSA ensuring that content is relevant to current themes and ensure that the audience is engaged in meaningful conversations that support and guide.
- Escalate any potential risks to the Telegram group in a timely fashion ensuring that inappropriate content that constitutes a reputational risk is immediately removed, banning members and reporting to appropriate stakeholders.
- Lead weekly live discussions on current topics and other community-based activities on the Telegram group.
- Moderate when needed regional webinars on Zoom and/or back up the webinar content on the Telegram channel for those who cannot log into Zoom.
- Maintain an up-to-date knowledge base of global trends in ELT, and best practice for community management on social media channels.
- Share insights noted from moderation with the Open Learning Manager SSA and Senior Manager Communities of practice.
- Training in British Council social media moderation will be provided. There will be a weekly media with the Open Learning Manager and less frequent team meetings.
Qualifications and Experience Required
Essential:
- English at C1 level CEFR
- University / Undergraduate Degree
- An English teaching qualification
- 5 years teaching experience
- 2 years experience of remote English teaching/training and/or participation in online communities of practice
Desirable:
- Moderation of a social media channel
- Experience of moderating an online community of practice teacher/teacher educators
- Experience of e-moderation on an online professional development course
- Experience of working with Teacher Educators
- Proven ability to contribute to the design and development of online English programmes/virtual training activities.
- Experience of supporting writing, editing and providing quality assurance.
Application Closing Date
17th March, 2024.
Method of Application
Interested and qualified candidates should:
