Protection, CFM, and AAP Officer – Monitoring and Accountability (M&A) At Salient Humanitarian Organization

Protection, CFM, and AAP Officer – Monitoring and Accountability (M&A)





Role Overview:





The Protection, CFM, and AAP Officer is responsible for conducting protection monitoring activities, managing community accountability mechanisms, and supporting project management and stakeholder training. This role involves working closely with community members, service providers, and internal teams to ensure the effective implementation of protection measures.           

Location: Borno and Adamawa (remote areas)

Core Responsibilities:

Protection Monitoring and Reporting:

  • Conduct protection monitoring activities at household and community levels using a combination of quantitative and qualitative tools.
  • Oversee the Community Accountability and Response Mechanisms (CFM), ensuring the community remains central to all interventions.
  • Assist the Protection Coordinator in planning and facilitating stakeholder training sessions, including preparing training reports and managing logistics.
  • Provide project management support as needed by the project team.
  • Facilitate Focus Group Discussions (FGDs) among community members to understand the causes and consequences of identified risks.
  • Monitor and report protection concerns related to WFP food assistance, including new population displacements and movements in operational areas.
  • Report and escalate serious protection incidents or immediate concerns identified within target communities to the Protection Coordinator.
  • Identify individual cases with protection concerns during household and community assessments for referral to internal services or specialized agencies.
  • Verify collected information on protection risks and service availability through direct observation of the area.

Data Management and Analysis:

  • Support the Protection Coordinator in compiling and reporting both qualitative and quantitative data.
  • Map main service providers in the intervention area and identify gaps in service availability and quality.
  • Prepare and submit regular progress reports promptly to the Protection Coordinator.

Vacancy Announcement

Stakeholder Engagement and Representation:

  • Represent the Salient Humanitarian Organization (SHO) at cluster meetings and other external engagements at the field level, ensuring the organization’s visibility.
  • Maintain strong working relationships with service providers and community stakeholders in the LGA.
  • Plan and implement sensitization, information dissemination, and awareness-raising activities.

Field Coordination and Support:

  • Provide guidance and support to field monitors and staff involved in monitoring activities.
  • Schedule and organize field visits to project sites within the LGA, ensuring comprehensive coverage of project activities.
  • Carry out all tasks in line with key protection principles, including do no harm, nondiscrimination, confidentiality, accountability, and need-to-know principles.

Qualifications and Experience:

Educational Background:

  • University Degree in a related field (Social Sciences, Law is an asset).

Professional Experience:

  • Minimum of 2 years of relevant professional experience in the protection sector.
  • Previous working experience with internally displaced persons (IDPs), refugees, and returnees.
  • Strong knowledge of international protection standards in a humanitarian context.

Key Competencies:

  • Proficiency in computer literacy (Word, Excel).
  • Respectful and non-discriminatory attitude.
  • Excellent interpersonal and communication skills.
  • Strong data collection and reporting skills.
  • Ability to show empathy and work under pressure.
  • Ability to work effectively as part of a team.
  • Fluency in the local language and Hausa (written and spoken).
  • Working knowledge of English (written and spoken).

Vacancy Announcement

How to Apply: Interested candidates should complete the application form by clicking

CLICK HERE TO APPLY

Important Information:

  • Only shortlisted candidates will be contacted.
  • SHO is an Equal Opportunity Employer. SHO consider all applicants based on merit, without regard to race, sexual orientation, religion, disability, age, color, national origin, marital status, or veteran status.
  • Each candidate may submit the form only once. Multiple submissions will lead to disqualification.

Deadline: Not specified





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