Program Coordinator at Learning Through Skills Acquisition Initiative – LETSAI


Program Coordinator at Learning Through Skills Acquisition Initiative – LETSAI

Learning through Skills Acquisition Initiative (LETSAI) is a youth-led, women-focused non-profit organization established in June 2015.

  • Job Type: Full Time
  • Qualification: BA/BSc/HND
  • Experience: 3 – 5 years
  • Location: Borno
  • Job Field: NGO/Non-Profit  , Project Management 



Key responsibilities

In Collaboration with LETSAI Staff Field Team and Other Stakeholders of CP/GBV Specialists, the CP/GBV Coordinator will be responsible for the following

Support in Programme Design, Development and Implementation:

  • To support in leading rapid and detailed child-led CP/risk mapping and GBV safety audit assessments in project target areas; identify barriers and risk faced by children and women and determine priorities, immediate activities, and required resources;
  • Leads the preparation of ongoing situation reports, periodic updates and analyses, by compiling and analyzing data, and related information in overall IDP and Host communities, with a specific focus on child protection/GBV, and prepare written inputs accordingly to inform effective program planning, development and management. Support efforts to ensure gender/sex disaggregated data and inputs relevant to LETSAI program are collected, analyzed and reported on in a regular manner.
  • Undertakes field visits to project areas, to assess local conditions and monitor progress. Establishes contact with community groups and partners to keep abreast of emergency situation. Collect information, identify problems and constraints in order to ensure effective project delivery.
  • Design, prepare, monitor and evaluate projects in the GBV and child protection in partnership with civil society, Partners, Donors and government actors.
  • Establish effective leadership for the GBV and child protection sub-working groups, map existing activities and undertake protection gap analysis, support the elaboration of Standard Operation Procedures and standardized tools, promote data collection and management, build capacity of LETSAI staff.
  • To provide timely feedback on the ongoing activities and propose amendments as needed and way forward/mitigation measures to challenges faced;
  • To contribute to proposal development (narrative and budget) by providing relevant inputs on CP/ GBV related aspects in close coordination with the technical unit and project management team as well as engaging in resource mobilization efforts to support joint programming;
  • To contribute to the development of the CP/GBV program strategic direction for responding to the needs of women, girls, boys and men;
  • To provide technical support to revise and develop contextualized training and IEC materials and coordinate/facilitate the use of these materials during training and community awareness sessions on CP/GBV;
  • To perform any other duties as assigned by the supervisor to enable and develop Plan programs;

Monitoring, Implementation and Reporting:

  • To work closely with LETSAI MEL Unit to ensure that implementation and monitoring of activities are implemented in a coordinated and phased manner, in accordance with agreed guide lines, best practices and policy;
  • To ensure that ethical, confidential and sound data collection and information management systems are in place for appropriate CP/GBV analysis, planning, evaluation, and advocacy in accordance to SWDC´s Data Security Policies;
  • To identify and raise technical challenges staffs face in the delivery of GBV/CP relevant activities and services and propose tools and mechanisms to overcome them in a timely manner;
  • To lead the development and facilitation of trainings/workshops as well as Monitoring, Evaluation, Learning and reporting systems and approaches focusing on GBV related topics;
  • As required, to provide technical support through developing sessions to support the implementation of the project’s activities including adaptation and upgrading of GBV/CP evidence-based tools and systems;
  • To lead and support the development of M&E Framework and monitoring & evaluation plan for CP/GBV related activities and indicators and ensure adherence to the plans and systems;
  • To develop and roll out training plans and facilitate trainings for the community GBV/CP service providers/ Staff on monitoring, referring and reporting GBV related cases based on the assessed needs in collaboration with the Advocacy and Data management units;
  • To support and monitor the referrals of cases as per the inter agency SOPs and referral pathways;
  • To plan and undertake regular monitoring visits and meetings with relevant stakeholders in the targeted areas in assessing the protection trends, patterns and advise on the prevention and response strategies;
  • To support the analysis and reporting on programme and project progress and trends in terms of achieving results, using existing monitoring and evaluation tools and introducing new mechanisms and systems; identify constraints and resource deficiencies, and recommend corrective action;
  • To consistently and proactively monitor/assess the safety and security of field teams; promptly reporting concerns or incidents to Relevant units as required to maintain/enhance the security environment for Plan programs;
  • To coordinate and support timely delivery of quality project and financial reporting and ensures adequacy with finance and activities;
  • To lead the development and implementation of regular, participatory assessments/feedback and complaint surveys and mechanism with and for affected communities in accordance to LETSAI regulations, Child Protection in Emergency Minimum Standards, Core Humanitarian Standards as well ensuring the alignment with already established systems and policies available;
  • To provide inputs and consolidate weekly, monthly and quarterly progress reports on the protection related activities, training and meetings and contribute thigh-quality LETSAI and donor reports on activities, indicators and achievements, as well as best practices and lessons learned;
  • To maintain effective and efficient oversight, quality control and reporting systems and processes that ensure regular field monitoring and modifications as required.

Coordination and Communication:

  • To attend regular calls, meetings, etc. as required by LETSAI;
  • To coordinate with the Communication and Advocacy officer to ensure that all media related activities are in line with the Do No Harm approach and interagency guidelines and to support resource mobilization efforts by contributing to proposal preparation and development of communication and advocacy materials and related engagements;
  • Through advocacy and policy dialogue, including through GBV, Child Protection, Protection coordination frameworks, work to facilitate the understanding of the importance of addressing issues indicate above by all stakeholders, including through national and local level planning and investment frameworks.
  • Promote knowledge management including through drafting/finalizing inputs into LETSAI Protection programme documents and reports, including donor reports, sharing good practices, lessons learned, and knowledge/information exchange with all partners on response, and harnessing knowledge institutions resources and partnerships as appropriate.
  • Build and maintain for overall project tasks on planning, budgeting, and staffing requirements on achievement by Ensuring project goals and Outputs achieved and met
  • To share relevant information with the teams in accordance with confidentiality regulations and policies; establishing and supporting the development and revision of the proper and sound documentation and data filing system;
  • To regularly attend relevant meetings, Case Management meetings at appropriate levels to contribute to the coordinate of case management responses across agencies at field level;
  • Actively develop and maintain effective working relationships with key stakeholders, including donors (if required), government actors, UN agencies, international and local NGOs, and other relevant actors.
  • In line with Child protection and GBV SOP for Researching, Documenting and Monitoring Gender based Violence in Emergencies, consolidate existing assessments on the GBV situation and/or work with relevant agencies and the displaced and host populations to conduct relevant participatory analyses of GBV.

Human Resources – Staff supervision and Development

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  • To maintain open and professional relations with all the team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions and different task assigned to them;
  • To coordinate and/or implement training and briefing of LETAI Work in Host communities, and other key stakeholders on CP/GBV and/or related issues;
  • To lead and support the orientation, on-going development/ refresher training and capacity building of CP/GBV Staff when required on CP/GBV referrals and gender responsive services on GBV related activities;
  • To ensure refreshers and learning sessions are carried out as needed;
  • To ensure that all LETSAI policies are upheld including Inter-Agency Standing Committee (IASC) Guidelines for Gender-based Violence Interventions in Humanitarian Settings, Minimum Standards for Child Protection in Humanitarian Action, GBV Case Management Standard Operating Procedure and Core Humanitarian Standards Grant Planning & Implementation;
  • Ensure timely completion and submission of regular program and staff reporting and annual performance reviews, as appropriate

Technical qualification and Expertise Requirements

  • Bachelor degree or equivalent in Social Work, Social Sciences, Psychology, Public/Community Health, Human Rights or another related field;
  • Minimum of 5 years (GBV And CP) of progressively responsible experience in implementing child protection and/or Gender Based Violence and/or Women´s Empowerment and/or, preferable social work and/or case management in humanitarian, post-conflict recovery and/or development settings;
  • Sound knowledge of gender issues in humanitarian and/or development settings, particularly GBV, including relevant international human rights, principles and established international standards (ex: CPMS, GBVIMS, SGBV, etc.);
  • At least 2 years of direct experience in working with and providing services to children at risk of abuse, exploitation and violence, providing gender-sensitive and child-friendly counseling services, and/or developing/implementing referral pathways and case management systems;
  • Demonstrated experience in capacity building trainings
  • Previous experience in emergency preparedness and response as well as prior trainings in gender and GBV issues and their application in humanitarian, conflict, recovery and development settings;
  • Experience working with case files and databases and providing regular documentation preferred
  • Strong experience in CP and GBV in humanitarian or refugee settings, community-based child protection and child and youth participation required;
  • Strong understanding of gender and ability to engage on gender equality issues;
  • Good Experience in utilizing internationals tools such as: GBV Standard Operating Procedures; GBV Information Management System; IASC GBV Guidelines; IASC Gender Handbook; GBV Coordination Handbook; Ethical and Safety Recommendations for Researching, Documenting and Monitoring Sexual Violence in Emergencies;
  • Prior experience in counselling and psychosocial support will be an asset;
  • Experience in developing methods, tools and programs/interventions in collaboration with government agencies, civil society, and private organizations/institutions.
  • Experience of conducting assessments in emergency contexts.
  • Experience of training on relevant technical areas with a variety of audiences.
  • Experience of multiple managing grants and donor’ reporting requirements

Knowledge, Skills, and Behaviors Requirements:


  • Excellent understanding of Protection/Child Protection and GBV in emergencies programming
  • Experience designing and rolling our trainings to diverse audiences;
  • Experience working with partners, Donors and government to implement programming desired;
  • Strong knowledge and experience in training with good facilitation skills and ability to organize and implement trainings on sensitive topics;
  • Strong knowledge in planning, monitoring, evaluating Project/programs and ongoing developments in evaluation tools and processes for protection projects;
  • Knowledge and experience in M&E and participatory learning approaches.


  • Excellent written and oral communication skills, with very good command of spoken and written English and Somali
  • Excellent interpersonal qualities and the ability to work with people from a range of backgrounds, promote teamwork, flexible and able to handle pressure and conflict well in a calm and constructive manner;
  • Ability to work independently with limited supervision from Executive Director and under pressure with competing priorities and deadlines and communicate clearly and effectively at all levels;
  • Excellent negotiation, representation, and facilitation skills and the ability to work comfortably in a very sensitive environment;
  • Strong organizational and work prioritization skills and attention to detail;
  • Demonstrated attention to detail, ability to follow procedures, meet deadlines and work cooperatively.
  • Proven facilitation skills and demonstrated experience in leading joint group efforts;
  • A passion for mission driven work and personal values aligned with those of LETSAI’s purpose and values;
  • Behaviors (LETSAI’s Values in Practice)
  • Strong commitment and adherence to humanitarian values and standards;
  • Focused and striving for the delivery of programme;
  • Cross-culturally agile;
  • Aware of own strengths, weaknesses and pro-active in using feedback and self-development;
  • Aware of impact on others and uses impact to create positive climate at work;
  • Works with trustworthiness and integrity and has a clear commitment to LETSAI’s core values and humanitarian principles;
  • Resilience/Adaptability and flexibility: ability to operate effectively under extreme circumstances including stress. Works and lives with a flexible, adaptable, and resilient manner;
  • Awareness and sensitivity of self and others: demonstrate awareness and sensitivity to gender and diversity. Have experience and the ability to live and work in diverse cultural contexts in a culturally appropriate manner. Has a capacity to make accurate self-assessments particularly in high-stress contexts and situations;
  • Patient, adaptable, flexible, able to improvise and remain responsive under pressure.
  • Preparedness to work in uncertain security environments

Language Requirement:

Excellent Spoken and written fluency in English and Hausa.

Method of Application

Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.

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