TSCF is seeking to hire a MEAL/CAST Coordinator who will play a key role in strengthening organizational approaches to measurement, learning, and accountability, supporting treatment quality, program effectiveness, and continuous improvement across TSCF Implementing States. This position reports to the Program Manager and will work closely with the CAST Administrators and MiracleFeet IT as well as external Partners on data related issues across all TSCF-supported clubfoot clinics.
ESSENTIAL FUNCTIONS
MEAL Leadership & Best Practices
- Manage and conduct assigned MEAL and Technical Team initiatives that strengthen TSCF data systems, tools, and approaches
- Support development, documentation, and communication of MEAL and Clinical indicators that promote consistent information use across teams
- Promote best practices in data privacy, child safeguarding, parental rights, and ethical data use.
- Strengthen organizational capacity for results measurement, transparency.
- Relate with Clinic Coordinators and program management to ensure they are on the CAST community; monitor the activities on the community and monitor KPI improvement.
Technical M&E Systems & Operations
- Lead or support development and maintenance of systems, SOPs, and processes governing data collection, management, and use
- Support field‑level data quality assurance processes, particularly related to digital data collection and clinic‑level use
- Lead or contribute to development of data audit and data quality assurance (DQA) approaches suitable for internal learning and donor accountability
- Ensure accuracy, completeness, and reliability of key measures used by Programs and Clinical teams
- Ensure timely synchronization of CAST phones and records by the MEAL Officers from different clinics; monitor sync logs, escalate connectivity/device problems, and coordinate with IT for fixes and updates.
Data Analysis, Learning & Reporting
- Compile and analyze clinical quality indicators and other key program data for internal and external reporting
- Conduct routine and ad hoc data extraction and analysis for staff, partners, leadership, and donors
- Support or lead special studies, evaluations, and learning initiatives, including management of external consultants when applicable
- Verify accuracy and completeness of patient profiles; conduct routine data quality audits, correct discrepancies, and document resolutions.
- Support effective communication of data insights through reports, presentations, dashboards, and visualizations (e.g., high-quality tables and figures).
Cross‑Functional Collaboration & Special Initiatives
- Collaborate with the Digital/Product team to strengthen data tools and workflows supporting data quality and use.
- Support testing and validation of evaluation approaches for new or innovative program models.
- Contribute MEAL expertise to business development, donor engagement, and annual grant renewal processes as needed.
- Support quantitative data analysis to inform program improvement and treatment quality.
- Ensure the appropriate use of CAST as the data collection system of the clubfoot program.
- Orient, train, and retrain CAST Administrators in all clubfoot clinics under The Straight Child Foundation on COMCARE/CAST workflows, SOPs, and data standards; develop job aids and training schedules.
- Provide on-site and remote coaching, troubleshoot user and device issues, and run a responsive helpdesk.
- Track clinic-level KPIs (e.g., enrollments, visit adherence, casting cycles, tenotomy rate, bracing initiation, dropout rate, data completeness, sync timeliness); produce weekly/monthly reports and dashboards; lead review meetings and action planning.
- Manage CAST user accounts, roles, and permissions; maintain device inventory, application versions, and backups in line with data protection policies.
Minimum Qualifications
- Bachelor’s degree or higher in public health, social science, statistics, Mathematics, evaluation, or a related field
- Minimum 6 years of professional experience designing and implementing M&E or MEAL activities for complex programs.
- Demonstrated mastery of diverse measurement, analytical, and evaluation techniques
- Strong written, analytical, and verbal communication skills in English.
- Deep experience using data systems and analytical tools (e.g., Salesforce or similar databases; statistical or analytical software such as R, Stata, Python; and ODK-based survey programs such as Kobo Toolbox, Survey CTO, or similar).
- Demonstrated experience with conducting surveys, including survey design, programming, implementation, data processing and documentation, and analysis of survey data.
- Strong organizational skills, attention to detail, and ability to manage multiple priorities across teams and time zones.
- Ability to translate quantitative analytical results into clear, actionable insights for diverse audiences, including non-technical audiences, through written products (narrative), as well as easy-to-interpret visualizations or well-annotated spreadsheets.
Application closes on Wednesday 12th August 2026.
To apply send a Cover letter and detailed CV as one attachment to [email protected], cc [email protected] and [email protected].
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