The Danish Refugee Council (DRC) is one of the world’s leading humanitarian NGOs, working in more than 40 countries to provide assistance with a rights-based approach for refugees, asylum-seekers, internally displaced persons, returnees and other people in mobility, in addition to vulnerable local populations / host communities. DRC is currently seeking a highly qualified person for the position of Human Resources Officer, based in Caracas, Venezuela.
Objective of the position: The Human Resources Officer will be responsible for providing administrative, operational and / or technical support in the DRC operation processes when the operation requires it, in accordance with the internal framework of DRC Venezuela, the regulations imposed by donors and Venezuelan regulations; will be under the supervision of the Human Resources team leader.
Responsibilities:
Compensation and benefits:
- Properly manage payroll and compensation processes (vacation, vacation bonus, legal benefits, settlements) according to local law.
- Keep parafiscal updates and monitor payments at specific times (IVSS, FAOV, INCES).
- Carry out the correct monitoring of the new income to each of the platforms and include it in payroll according to the calendar.
- Develop and implement the project to assess steps on a salary scale.
- Review of salary study results for possible salary adjustments.
Evaluation and performance:
- Implement evaluation and performance project at the national level
- Make regular presentations on how to create performance goals and the right load in Dynamics.
- Carry out quarterly monitoring of performance objectives and support direct managers to create and close them.
- Facilitate performance training and career plans.
- Create Evaluation 360 methodology aligned with the basic DRC competencies.
- Implement a salary progression project according to performance.
- Create training associated with feedback and low performance management.
Wellness program:
- Follow up on the processes of inclusion of new income in private health insurance.
- Coordinate bi-monthly meetings with the insurance broker and new income for the optimal use of the policy and each of its procedures.
- Support with the management of the wellness program at the national level.
- Development and implementation of initiatives associated with job security (pre-income, annual and post-employment exams).
Personnel departure and termination processes.
- Conduct exit interviews at each of the expenses.
- Perform employee termination In ERP Dynamics.
- Calculation and monitoring of settlements according to local law
Others:
- Improve implemented processes that promote agility and innovation in Human Resources.
- Support Venezuela’s Human Resources activities when the level of the operation requires it.
- Support the team with different activities depending on the operation.
- Effective and efficient management of ERP (Dynamics)
- Support in the management of recruitment processes according to the operation merits it
Experiences and competences:
- Minimum two or three years of work experience in performing administrative Human Resources tasks, preferably related to an NGO or other non-profit organization
- Good knowledge of Microsoft Office programs (Excel, Word and Power Point)
- Cultural sensitivity and ability to work in an intercultural environment
- Ability to handle sensitive and confidential information
- Ability to work as a team
- Ability to organize, plan and prioritize activities.
- Strong interpersonal and intercultural and communication skills, both oral and written
- Will and ability to learn
Education
Professional in Administrative Sciences, Occupational Health, Psychology with organizational or related emphasis.
Desirable: English language proficiency / Intermediate level.
We offer:
- The opportunity to belong to one of the best NGOs worldwide.
- Access to more than 1,000 free online trainings and certificates
- Contract duration: 6 months (Renewable subject to funds and performance)
- Employment Category: Band H
- HCM insurance only for the worker.
- Start date: April / May 2024
All DRC functions require the holder to master the basic DRC competencies:
- Achieve excellence: focused on achieving results and at the same time guaranteeing efficient processes.
- Collaboration: involve relevant people and encourage feedback.
- Take the initiative: in relation to finding solutions.
- Communicate: listen and speak effectively and honestly.
- Demonstrate integrity: act on DRC vision and values
Application process: All applicants must upload a cover letter (max. 1 page) and an updated CV (max. 2 pages, without supports) in Spanish, on the DRC employment platform. Requests sent by email will not be considered.
Application closing date: Sunday, April 14, 2024 at 11:59 pm Local Time. Please note that applications will be continually reviewed and interviews will be planned as soon as a suitable candidate is identified. DRC reserves the right to close the vacancy before the deadline once a suitable candidate is identified.
