Human Resource & Administration Officer at Norwegian Refugee Council (NRC)

The Norwegian Refugee Council (NRC) is an independent, humanitarian, non-profit, non-governmental organisation. We provide assistance, protection and durable solutions to refugees and internally displaced persons worldwide. What is NRC? NRC promotes and protects the rights of refugees and people who have been displaced within their own country.

  • Location Adamawa

Role and responsibilities

Generic responsibilities 

  • These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work and Development plan.
  • Implement delegated support function portfolio according to plan of action
  • Prepare and develop status reports as required by management
  • Ensure proper filing of documents 
  • Promote and share ideas for improvement of the support function
  • Ensure adherence with NRC policies, tools, handbooks and guidelines

Specific responsibilities 

The HR/Admin Officer is expected to achieve the following during this contract period. 

  • Supervision of the Cook/cleaners
  • Recruiting staff – this includes developing job descriptions and person specifications, preparing job adverts, checking application forms, shortlisting, interviewing and selecting candidates. 
  • Provide information to staff, supervisors and staff on human resource and work related issues.
  • Promoting equality and diversity as part of the culture of the organization
  • Implementing policies on issues like working conditions, performance management, equal opportunities, disciplinary procedures and absence management.
  • Implementing with line managers HR planning strategies which consider immediate and long-term staff requirements
  • Provide support to supervisors and staff to develop the skills and capabilities of staffs.
  • Coordinate with relevant partners, suppliers, authorities, lawyers, Pension Office, etc
  • Prepare periodic HR reports.
  • Monthly stock reporting and stock count of Items in the HR/Admin store
  • Preparation of ID cards and documentation of new staff
  • Leave administration.
  • Induction and Onboarding of newly recruited NRC staff and keeping Appropriate records

Qualifications

Competencies  

Generic professional competencies: 

  • Experience from working as a Support Function Officer in a humanitarian/recovery context
  • Good university degree from a reputable university
  • Professional degree would be an added advantage
  • Knowledge about own leadership skills/profile
  • Previous experience from working in complex and volatile contexts
  • Documented results related to the position’s responsibilities
  • Fluency in English both written and verbal
  • High level competence in computer skills (Microsoft office Applications)

Context/ Specific skills, knowledge and experience: 

  • Good communication skills
  • Good negotiation skills
  • knowledge of the Nigerian context
  • Experience with start-up activities

Behavioral competencies

  • Handling insecure environment
  • Planning and delivering results
  • Empowering and building trust
  • Communicating with impact and respect
  • Managing performance and development
  • Managing resources to optimize results

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