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Global Volunteer Manager at World Literacy Foundation

About Us: The World Literacy Foundation, established in 2013, is dedicated to empowering communities worldwide through literacy and education. With a presence in countries including Australia, the US, the UK, Kenya, Colombia, and Uganda, we support children and young people by providing books, literacy resources, and educational tools.

  • Location Lagos

Role Overview

  • The Global Volunteer Manager will lead and expand WLF’s international volunteer program, creating a structured and impactful platform for individuals to contribute their time and skills worldwide.
  • This role will focus on recruitment, engagement, training, and retention of volunteers across various regions.
  • The ideal candidate will have a passion for global community building, excellent organizational skills, and experience managing large-scale volunteer programs.

Key Responsibilities
Global Volunteer Program Development & Management:

  • Design and implement a comprehensive international volunteer strategy aligned with WLF’s mission.
  • Develop structured volunteer roles across different countries, ensuring meaningful engagement.
  • Oversee global volunteer participation in literacy projects, fundraising, advocacy, and outreach initiatives.
  • Create and implement onboarding programs, training materials, and digital learning tools for volunteers.
  • Utilize digital tools and volunteer management software to track global volunteer participation and impact.
  • Ensure a positive volunteer experience by providing ongoing support, mentorship, and recognition.

Recruitment & Engagement:

  • Develop and execute international recruitment campaigns through social media, partnerships, and global outreach.
  • Establish collaborations with universities, corporate CSR programs, and community organizations.
  • Manage high-value volunteers, including influencers, ambassadors, and professional skill-based volunteers.
  • Increase global volunteer retention through engagement strategies, events, and training programs.
  • Organize quarterly volunteer development sessions to enhance skills and strengthen commitment.

Performance Tracking & Impact Measurement:

  • Monitor and evaluate global volunteer contributions, ensuring alignment with WLF’s impact goals.
  • Track volunteer engagement data across regions to identify trends and optimize program effectiveness.
  • Prepare reports for senior management, funders, and stakeholders on global volunteer program outcomes.

Community & Fundraising Initiatives:

  • Encourage volunteers to participate in fundraising campaigns to support WLF’s global programs.
  • Organize international community education and literacy awareness initiatives through volunteer networks.
  • Support volunteers in hosting fundraising events (e.g., Facebook Fundraisers, GoFundMe).
  • Promote WLF’s mission through public speaking engagements, advocacy campaigns, and community outreach.

Required Skills & Experience

  • Proven experience managing large-scale, global volunteer programs.
  • Strong project management skills, with the ability to oversee international initiatives.
  • Experience with recruitment, training, and supervision of volunteers across multiple regions.
  • Ability to create and maintain partnerships with organizations, universities, and corporate sponsors.
  • Excellent written and spoken English skills.
  • Exceptional communication skills, including public speaking and relationship-building abilities.
  • Proficiency in using volunteer management software, CRM systems, and digital collaboration tools.
  • Strong data analysis and reporting skills to track program impact across countries.
  • Ability to work independently and collaboratively in a fast-paced, global nonprofit environment.

Desirable Skills:

  • Spanish language skills are highly desirable.
  • Experience working with international non-profit organizations.
  • Knowledge of corporate social responsibility (CSR) partnerships.
  • Background in fundraising and donor engagement.
  • Experience managing virtual and remote volunteer teams.
  • Digital marketing or social media advocacy experience.

Method of Application

Interested and qualified candidates should send your Resume and a cover letter detailing your suitability for the role and motivation for applying to: [email protected] using the job title as the subject of the mail.

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