Field Manager (Internal & External Vacancy) at New Incentives

New Incentives is a US-based nonprofit committed to implementing health-related cash transfer programs to save lives in developing countries. Operating in Nigeria, New Incentives gives pregnant women with at-risk pregnancies conditional cash transfers, which encourage them to follow medical advice and treatment so that their children are born healthy.

Key Responsibilities

  • Supervise and Manager FO as well as timely completion of deliverables related to each team member
  • Work Plans and Activities to resolve issues at clinics and settlements
  • Review of myDay Issues and Performance Dashboard to identify areas with concerns
  • Manage Activities and KPIs (Coverage, Imm Rate, Discrepancies) within budget
  • Manager Supervision Visits
  • Clinic supervision to clinics that have failed COVID-19 adherence 2 consecutive weeks
  • Clinic visit to assess level of improvement and understand an FO on PIP from all training and discussions he has had with his FM.
  • Clinic supervision to ensure materials supplied by NI-ABAE are being handled with utmost care and are also available as supplied
  • Provides in person feedback on issues observed
  • Assess diligence in following operational protocols and submit related forms
  • Expense Approvals and Work Time Review
  • Notify Transportation Rate Schedule Changes
  • FM Check-ins
  • Fraud mitigation (in areas of operation)
  • Supply, and Security (Initial Resolutions at LGA and escalation)
  • Attend LERICC/LGA meetings (technical, implementation) and other select LGA trainings
  • Implementation of Security Recommendations (for FMs, FOs)

Required Qualifications:

  • Fluency in local languages/dialects spoken in Sokoto, Jigawa/Katsina/Zamfara State, especially Hausa. Please state the names of the languages/dialects you can speak and your fluency level for each language in your cover letter.
  • Minimum of Bachelor degree, preferably in the field of health or other natural sciences
  • Willingness to work at remote public clinics and field locations a few days per week.
  • Experience with the Nigerian health system and clinic documentation, particularly related to infant health and vaccinations
  • Experience in collecting, synthesizing and drawing conclusions from (health) data desirable
  • Careful attention to financial matters and management of funds
  • Detail-oriented, diligent professional
  • Passion to help others and reduce infant mortality
  • Very good communication and writing skills, English, Hausa and dialects (verbal and written)
  • Excellent responsiveness to email and phone requests
  • Proficiency in Microsoft Word/Excel, internet browsers, smartphones and new communications technology in general
  • Hard-working, result-oriented and loyal
  • Motivation to work in a young organization that is constantly changing based on stakeholder feedback and operates with a lean structure
  • Ability to demonstrate good managerial and leadership skills.

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