Feedback Response Assistant At The Restoration of Hope Initiative (ROHI)

CALL FOR APPLICATION FOR THE POSITION OF FEEDBACK RESPONSE ASSISTANT

Type of Contract: Fixed-Term Contract

Duration: 6 months (with possible extension)

Duty Station:  Adamawa state (Madagali LGA) Taraba state (Kurmi LGA)

Reports to: The Project Manager

Background:

The Restoration of Hope Initiative is a Non-Governmental Organization that was founded in 2012 and began operations in 2015 in the areas of education, protection, Nutrition, WASH, and livelihood. ROHI has helped over 300,000 children in the Northeast to have access to inclusive quality education by establishing infrastructure and boosting the capacity of educational institutions since its inception in 2012. ROHI specializes in education programming, as well as development programming and humanitarian assistance. The North East crisis has increased the number of individuals forced to relocate, hampered access to educational opportunities, heightened security concerns, and demanded the provision of life-saving services. In partnership, ROHI is partnering with Save the Children International on the GPE project to provide quality education services, safeguarding and child protection and also ensuring their families have a means of livelihood to take care of basic needs and send their children to school. In line with this and her four-year strategies, ROHI seeks applicants that share our humanitarian objectives and have knowledge and experience in case management.

Summary of the Role

Job Purpose

•           Under the supervision of the Protection officer, the post-holder will ensure efficient and effective day to day collection and uploading of field data. 

•           The role is to support the collection of child protection data and support data management at the field level.

•           S/he will enter case management field data collected by the child protection team, conduct spot checks to ensure quality and detailed data is provided and entered into the database, and oversee the day-to-day management of the inter-agency child protection information management system.

•           The Feedback Response Mechanism Assistant will provide up to date analysis and other information regarding the services and performance of the case management process.

•           The role holder will ensure a clear work plan for data entry and confirm that all files are entered into the database.

Key Areas Of Accountability

•           Compile the case management data and ensure timely entry into the IMS

•           Cleaning of the data regularly to ensure accuracy of data.

•           Daily back-up and synchronization of data.

•           Generate weekly reports that are shared with the Case management team to enable better management and prioritization of cases.

•           Manage data from individual cases, which include security of the data and flagging errors

•           Ensure mandatory fields are correctly captured and staff are assisted and guided as required before cases are entered into the system.

•           Flag and Follow up of individual cases with the GBV officers and Child protection in emergency officers.

•           Weekly analysis of data including achievements, duration between identification and entry, progress of the priority cases e.t.c.

•           Populate and submit monthly 5Ws to the respective Sub Sectors.

•           Field visit and provide technical support to registered cases randomly selected from the CPIMS database.

•           Carry out any other duties that the organization through its duly authorized officers, Coordinators and Managers shall direct from time to time.

Job Requirements

• University Degree or equivalent in Social Work, Social Science, Development Studies or equivalent combination of relevant training and experience

•           Between three and four years of work experience in Protection work, supervision, community mobilisation and distributions and solid understanding of the actual Nigeria Emergency context.

•           Proven ability to supervise a CP project with holistic approach and integrated to child protection right

•           Experience in MS Office (Excel, Word, PowerPoint)

•           Team player, flexible, network-builder, able to handle pressure well.

Ethical conduct for ROHI staff:

Restoration of Hope Initiative maintains a code of standards of conduct that shall govern the performances of its employees engaged in awarding and administering contracts. No employee, officer, or agent shall participate in the selection, award, or administration of a contract supported/ by donor funds if a real or apparent conflict of interest would be involved. Such a conflict would arise when the employee, officer, or agent, any member of his or her immediate family, his or her partner, or an organization that employs or is about to employ any of the parties indicated above, has a financial or other interest in the firm selected for an award. Disciplinary action will be applied for violations of such standards by ROHI officers, employees, or agents.

Prevention of Sexual Exploitation and Abuse

Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within ROHI and amongst beneficiaries served by ROHI

Child Safeguarding Policy

ROHI frowns at any form of child molestation and actively promotes child protection.

Equal Opportunities

Restoration of Hope Initiative is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, colour, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran. Due to the urgent need of the position applications received will be reviewed on a rolling basis.

ROHI never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to us.

Languages:

•           Being fluent in English (speaking, reading, and writing) is strongly desired.

•           Fluency in Fulani, Marghi and Hausa preferred.

Method of Application:

Interested candidates are to attach their CV and cover letter (addressing the Human Resource officer and also highlighting your preferred location on the subject line) as a single PDF of not more than 4 pages via the specified link; https://rohinigeria-osondemand.orangehrm.com/recruitmentApply/jobs.html

Submission of Application ends on the 17th February, 2025 at 12 PM.

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