Case Worker at Ekklesiyar Yan’uwa a Nigeria (EYN PROJECT)

ABOUT THE JOB:   

The Case Worker will provide direct, survivor-centered and child-friendly case management services to children at risk and survivors of GBV. The role covers identifying and assessing cases, developing and implementing case plans, coordinating referrals, and following up to ensure the safety, dignity, and wellbeing of every client, in line with the Guiding Principles of safety, confidentiality, respect, and non-discrimination.

MAIN RESPONSIBILITIES: 

The Case Worker will be responsible for the following, including those not listed but are extensions of those expressly stated:

•  Identify, receive, and register children at risk and GBV survivors through community outreach, referrals, and walk-ins.
• Conduct age-appropriate, survivor-centered assessments of clients’ needs, risks, and strengths.
• Develop individual case plans with clients and caregivers, and review them regularly.
• Provide emotional support and basic psychosocial support (PSS), and link clients to specialized mental health services where needed.
• Refer and accompany clients to health, legal, security, education, shelter, and other services, with informed consent or assent.
• Follow up with clients and families to monitor progress, safety, and wellbeing until the case is closed.
• Take part in case conferences and Best Interest as required.
• Maintain accurate, confidential case files and use the Case Management System (e.g. GBVIMS/CPIMS+) in line with data protection standards.
• Work with community leaders, caregivers, community-based child protection structures, and service providers to strengthen referral pathways.
• Support awareness-raising activities on child protection, GBV prevention, and available services.
• Uphold the organization’s Code of Conduct and Safeguarding policies, including Protection from Sexual Exploitation and Abuse (PSEA).
• Submit timely weekly and monthly reports to the supervisor.
• Carry out any other duties assigned by the supervisor.

Experience:

• At least 1–2 years of experience in child protection and/or GBV case management, preferably in a humanitarian or community-based setting.
• Certified and trained on CAFAAG is an advantage.

Skills and Competencies:

• Training in Child Protection Case Management and/or GBV Case Management is an added advantage.
• Strong knowledge of survivor-centered and child-friendly approaches.
• Good interviewing, counselling, and communication skills.
• Ability to maintain confidentiality and handle sensitive information.
• Basic computer skills (MS Word, Excel, and data collection tools).
• Fluency in English and [local language(s), e.g. Hausa, Kanuri, Fulfulde is required.
• Ability to work under pressure and travel to project communities.

Qualification:  

• Bachelor’s degree in social work, Child Development, Psychology, or a related field. (Master’s degree preferred).
• Relevant certification or licensure.
• Proven experience (at least 2 years) working with children and families in a case management or social work role..