Associate Director, Technical Services and Service Readiness at Jhpiego – John Hopkins University

  • Job Type: Full Time
  • Qualification: MBA/MSc/MA
  • Experience: 15 years
  • Location: Abuja
  • Job Field: Administration / Facilities 

Overview

  • The Associate Director, Technical and Service Readiness will ensure that infrastructure and equipment investments translate into improved facility performance and service delivery.
  • The position will lead workforce development, service readiness assessments, clinical equipment utilization, and quality improvement activities.




Responsibilities
Service Readiness Strengthening:

  • Lead assessments of facility readiness and operational requirements.
  • Ensure infrastructure and equipment investments are aligned with intended clinical services.
  • Support operationalization of upgraded facilities.

Workforce Capacity Development:

  • Develop and implement training plans for healthcare workers.
  • Ensure competency-based training on newly deployed equipment and infrastructure.
  • Establish mentorship and supportive supervision systems.

Clinical Technology Utilization:

  • Lead user training and post-installation support.
  • Ensure safe and effective use of oxygen systems, CPAP, phototherapy, radiant warmers, cold chain systems, and emergency obstetric equipment.
  • Monitor competency and utilization rates.

Quality Improvement:

  • Support facility quality improvement processes.
  • Strengthen compliance with clinical protocols, IPC standards, and patient safety requirements.
  • Conduct service readiness reviews and performance assessments.

Required Qualifications

  • Advanced degree in Medicine, Nursing, Public Health, Biomedical Sciences, or Health Systems.
  • Minimum 15 years of experience in health workforce development, service delivery improvement, or clinical systems strengthening.
  • Experience supporting MNCH and emergency care services.

Method of Application

Note
All staff members of Jhpiego, regardless of the level of their responsibilities are expected to:

  • Model the mission and values stated above
  • Participate in the business development processes
  • Contribute to the knowledge sharing and transfer process
  • Make responsible decisions that result in time and cost containment and clear accountability
  • Participate in multiple teams, adopt team spirit, take responsibility for action items assigned and provide feedback as needed
  • Multitask, be able to manage competing priorities and be able to prioritize in order to meet program and/or organizational objectives

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